Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 200 reviews.
Galymzhan
Kazakhstan · Solo · November 2026
10.0+өте жайлы, ыңғайлы, тиімді
John
United Arab Emirates · Solo · October 2026
9.0“Wonderful!”
+I’ve had a wonderful stay at this hotel! The lady at the front desk was so welcoming and spoke excellent Englis she even helped me book a birthday reservation at Kok Tobe Terrace. The capsules are exceptionally clean, the mattress is super comfortable, and the showers and toilets are spotless. Highly recommended
−None
Navjot
Canada · Solo · October 2026
7.0+The room had enough shelves and space to put things, internet usually worked well, area to sit and work, kitchen was usually clean to use. Cute cafes a minute away on the river and there was a big supermarket not too far.
−Mattress was too soft and felt like I was always falling off the bed, was difficult to sleep. I hated the showers: the divider between the cabins was frosted glass and didn't offer enough privacy, also the divider didn't go to the floor so water from one cabin would come into the other. It was so gross, I don't want to touch someone else's dirty shower water. Also, the hooks are far from the cabins and they need to make a small curtained off area in front of each cabin so that each person can get changed with privacy. They also should pass by the bathrooms more often during the day to fill toilet paper or dry the floor
Andrew
Canada · Solo · October 2026
6.0“Capsules should be fun decor and this needs a spruce up.”
+Adequate and cheap.
−Slightly depressing. Needs a colourful renovation to match the stylish lobby.
Akemi
United States · Solo · October 2026
9.0“A nice, clean quiet place for a quick stay.”
+The breakfast was great. It was a buffet, you could come during the morning hours. They had a wide range of food available, including hot food, porridge, bread/pastries, fresh fruit, and local snacks. The room was small, as it is a capsule hotel. It was all very clean. The shower was shared, and I didn't have any problem with a wait. The staff was nice and helpful, the level of English wasn't great but you can use google translate. It was a little far from the places I needed to go, but easy to use Yandex to catch a taxi. The room was a little warm, as there wasn't an AC unit in the room, so some people had propped their door open to let the air circulate.
−Everything was great.
Samira
Kazakhstan · Solo · September 2026
8.0“Overall the stay was comfortable and acceptable. Personnel was friendly and willing to help. I would recommend this caps”
+Location was good especially if you want to stay a bot higher within Almaty. 10-15 mins walk from Dostyk Plaza Mall. Closer to some bus stops but away from metro. Taxi will take higher prices to get there.
−In female bathroom there were some dirty areas such as 1) blocked sewage in one of the shower cabin out of 2; 2) blocked sewage in two sinks out of 3; 3) dirty spots on walls.
Джамалбекова
Kazakhstan · Solo · October 2026
10.0“Все было хорошо”
+Локация
−Холодно
ILiA
Russia · Solo · October 2026
8.0+Чисто, всё аккуратно. С душем проблем не было. Другие жильцы понимают что стены тонкие и все рядом и стараются не шуметь.
−Какая-то девушка заселялась и видимо попросила проводить работника ресепшена её проводить до номера. Так тот работник пикал карточкой в мой номер и пытался его открыть, перепутал, чем очень меня напряг.
Anna
Russia · Solo · October 2026
7.0“Неплохо на 1-2 ночи”
+Приятный персонал. Комфортные и чистые общие зоны, включая туалеты и душевые. Уютная зона коворкинга. Бесплатный чай и вода из фильтра. Возможность завтрака «шведский стол» за доп.плату. Превосходный кофе на завтраке.
−Если вам важно качество сна или у вас какие-либо проблемы со спиной, не советую! Матрасы очень мягкие, в них проваливаешься. Первую ночь было трудно спать. Номера очень маленькие. Это оправдывается ценой. Но хостел в полуподвальном помещении, без окон. Ночью может быть душно, я спала головой к двери чтобы поступало побольше воздуха. Днем по этой причине многие оставляют дверь приоткрытой. Хостел довольно популярный по сочетанию цена-качество, но я не стала продлевать пребывание и переехала в другое место.
Иван
Russia · Solo · October 2026
9.0+Расположение, чистота, персонал.
−Не работали USB и Type C разъемы для зарядки, пришлось сходить купить блок зарядки. Сама розетка 220в работала