Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 69 reviews.
Sean
South Africa · Group of friends · October 2026
“Extremely Disappointing Stay - Not Recommended”
+Extremely Disappointing Stay - Not Recommended Hotel: Auberge De La Plage, Kep, Cambodia Dates of stay: 6 October - 13 October 2026 Travelling as: Couple As a Senior Travel Consultant with 33 years of experience in the travel agency industry, I have stayed at and evaluated accommodation establishments across numerous destinations. Unfortunately, my experience at Auberge De La Plage in Kep was extremely disappointing and fell well below the standards I would expect from a hotel offering paid accommodation to international travellers. My partner and I stayed at this property from 6 to 13 October 2026. Based on our experience, I would not recommend this hotel to other travellers. My complaints are listed below in order of concern. 1. Credit card payment problems Our first negative experience occurred when attempting to pay for our accommodation. The hotel's credit card terminal repeatedly failed to process my payment. After six attempts, I was forced to withdraw cash from an ATM at my own expense to settle the bill. This was an inconvenient and frustrating start to our stay, particularly when the additional cost could have been avoided if the payment facility had worked correctly. 2.
−Everything
Vikki Robins
Australia · Solo · August 2026
“Lovely staff, exceptional food and location.”
+The staff were lovely. The food was exceptional.
−The foam mattress was very uncomfortable. It was really noisy, with maintenance, and dogs barking at night.
Fran
Australia · Solo · June 2026
“The overall cleanliness of the accommodation was also below expectations.”
+The staff were friendly.
−Upon arriving at the hotel, I noticed a strong smell of cat urine. I love animals and have no problem being around them. In fact, I really enjoy it, but the smell was quite overwhelming. The overall cleanliness of the accommodation was also below expectations. In addition, the bed was not comfortable, and the fan was very weak.
Phoebe
Australia · Solo · June 2026
“Do not stay here! Wouldn’t recommend for female solo travellers. Much better options for similar price around Kep”
+- The male bartender and chef is really nice and makes a great Singapore Sling and chocolate fondant is definitely a must if you have a sweet tooth. - Short walk to Kep National Park which is the only reason I did not give a 1
−- I would never stay here again and I stay most places again. - Staff allowed a tuk tuk driver to stay in front of my entranceway to my room for over an hour even though I had told staff I was not going on a tour (hence why not safe for female travellers). - No air con and no hot water and no wifi in the room despite booking stating there is wifi throughout so if you book the cheapest accommodation then expect to get below poor service and lack of amenities. It does not state anywhere there is no hot water and owners have responded to others stating ‘what do you expect for the price’ but I have stayed in over 20+ accomodations in south east asia and have never had no hot water even when rooms were cheaper. - The beach it is near is not very nice and very dirty brown water
Alan
New Zealand · Solo · June 2026
“It was cheap and the location is great but the room was appalling.”
+It was cheap and the location is great
−No hot water (cold showers) No air conditioning No toilet paper No WiFi in the room Skinks (lizards) in the room Bed was a thin mattress on top of a board An actual chain and padlock on the room door If I'd known any of this I wouldn't have stayed here. If I hadn't paid for my stay in advance I'd have gone elsewhere after the first night.
Kylar
United States · Couple · May 2026
“We had a nice stay”
+Nice vibe close to the beach , would like to come back again in the future.
Beth
Thailand · Solo · April 2026
+Lovely friendly, helpful staff, great location. Fantastic food. Perfect 😀
, Jean Pierre
France · Couple · November 2026
“Je serai bien resté plus longtemps car l’hôtel est agréable”
+La réception très agréable, les efforts du personnel pour parler français, la propreté des chambres, le restaurant très agréable et une bonne cuisine pour tous les goûts
Jean Louis
France · Solo · May 2026
“Parfait.”
+La situation de l’hôtel. Et surtout son personnel. Alexia vous donnera des conseils éclairés pour la visite du secteur.
Jean-Pierre
France · Solo · April 2026
“Le meilleur hébergement de Kep parlant français. Je recommande,”
+Tout : localisation exceptionnelle, propreté, restauration et gentillesse du personnel. Très bonne table.
−Absence ascenseur