Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 20 reviews.
“Pool closed”
+A city tax was collected on spot although prepayment promised that all taxes were included. Furthermore, the pool showed on the pictures, and the reason for us choosing Atrium, was closed. The receptionist just stated that the pool is not open "at this time of the year", which was in September.
Verified traveler
September 2019
+Super nette Angestellte! Wenn beim Frühstücksbuffet etwas ausgegangen war, musste man leider etwas auf Nachschub warten, war aber noch im Rahmen. Pool wurde von sehr freundlichem Bademeister betreut. Sehr Kinderlieb war er auch. Pool war jedoch ein kleines bisschen zu kalt (nach meinem Empfinden). Würde jederzeit wieder gerne kommen!
+Il servizio, personale,manca più parcheggi. L'istruttoria e confortevole.
Verified traveler
August 2019
+Personale molto gentile e bella piscina il resto pessimo
+Hotel was a bit ‘meh’ to be fair. Bit run down, constant problems with the air con, WiFi not working especially in the mornings, staff not speaking much English. The pool area was shared with a neighbouring hotel. It was nice & clean......beds could do with replacing as a lot of them are cracked and pulled my brand new towels. ‘Lifeguard’ was really rude, maybe a language barrier?! Who knows?! Insisted my boy wore swim nappies even tho he doesn’t even wear nappies in the day (I got some anyway to keep the peace) yet another little girl who clearly wore nappies during the day was allowed to swim with nothing on!! Also shouting at members of my family for jumping in yet it was ok for other people to jump in as they pleased. ‘Lifeguard’ was constantly on his phone too, bit concerning when there are lots of small children around. Hotel is in a fabulous location, pretty central to everything we needed :)
Verified traveler
July 2019
+Edificio vecchio con camere vetuste ma ben organizzate. Colazione abbondante e variegata, cameriere simpatiche e molto disponibili. Personale attento alle esigenze, abbiamo avuto dei problemi e sono stati subito risolti nel giro di pochi minuti. Personale delle pulizie ha rifatto il letto matrimoniale lasciando a noi il dovere di mettere le lenzuola nel letto a castello. Un applauso va invece alla piscina, vera punta di diamante del nostro soggiorno con il bagnino Gianluca sempre simpatico e disponibile verso le esigenze dei vari clienti. Nonostante tutto torneremmo all'Hotel Atrium se ne avessimo la possibilita.
“Recensione negativa”
+La mia recensione è purtroppo negativa in quanto non abbiamo avuto il confort che ci aspettevamo. Buono nelle are in comune, pessimo nella stanza privata. Stanza privata piccola, poco pulita, aria condizionata (fondamentale in questo periodo) mal funzionante e addirittura gocciolante ..... letto a castello stretto e sprovvisto di sponde (pericoloso e di fatto inservibile è trasformandolo in una tripla)
Verified traveler
Family · May 2019
+Das Hotel war schmutzig und schlecht gepflegt, obwohl es gerade erst zu Beginn der Saison war. Die Treppe war voller Staub, der Boden des Raumes war für unseren gesamten Aufenthalt nicht gesaugt, die Klimaanlagenfilter hatten einen Zentimeter Staub auf sich...... Die Frühstückstische waren voll mit den schmutzigen Tellern der Leute, die gefrühstückt hatten, und gingen stundenlang, obwohl das Hotel nicht voll war. Eine der Matratzen hatte spitze Federn, die direkt in deinen Rücken kamen. Ich bat darum, es ändern zu lassen, und es dauerte zwei Nächte. Der Kurs war nachts auf Hochtouren, mit Raumtemperaturen von etwa 25°C. Es konnte nicht geregelt oder ausgeschaltet werden (wir baten darum) und wir mussten auch die Klimaanlage einschalten, um die Hitze auszugleichen (verrückt).
“Tutto carinissimo”
+Esperienza posiriva
+in camera singola la doccia era praticamente assente