Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 12 reviews.
MonicaRuse
Couple · January 2024
“Never again”
+The whole dissapoinment was when we entered our room. It’s all old style, and the TV is since early2000. The same with the remote control. Pro: its warm in the room, you have clean sheets and towels. But the problem is that they say its all 4 stars when its actually 2 stars hotel. So they sell a fake service. I do not recommend at all, not even for a night.
“No 24/7 front desk, hot water, or heat.”
+The hotel has deteriorated significantly in one year. The hot tub was cold, they would not turn on the heat in the building, and the hot water was a gamble, at best. We asked about heat, and they said that they don’t turn it on in October. They closed the front desk at 8 ish in the evening and did not have anyone there until the morning. There was no one there when we came back after dinner or later. The key to the front door was in the lock with no front desk or security, save some old scruffy dogs. We asked for extra blankets because of the lack of heat, they took 2 hours to bring them, so I had to go open doors in the building to find blankets and pillows on my own. How can a hotel claim to be a 4 star hotel if they don’t have the first star of a 24 hour front desk? There is a serious safety issue here. I love the area, and the room and breakfast staff are super. The new management has serious issues. Without hot water, a hot tub or heat.. we could have stayed in a much nicer place for the same amount of money. We will not be going back.
+Staff was very friendly and the service at the restaurant was amazing. I will definitely recommend this hotel.
Laura
Family · December 2022
+Very could in the rooms!
824ancap
Business trip · November 2022
“This is not a 4* hotel!”
+On Booking, it seemed super-ok, classified at 4*, to discover the worst hotel experience of my life. The rooms are shiveringly cold and I was told by the reception that they only turn on the heat at night (it is night, heating is not on), as during the day they maintain 21 degrees. I don't know how they measure these 21 degrees in the rooms, as they don't have a thermostat, and by the way you're shivering, it's way below 21 degrees! The guy at the reception gave me his air heater (which doesn't do anything much, I sit next to it so I don't shiver anymore) and assured me that the water in the pool is warm (!!!) It's unacceptable that, on my own money, I should come and shivering in a hotel... The room is from the time of communism, with holes in the curtains, dirty switches, the bathroom with leaks and the a bathtub you are afraid to get into. In addition, at a 4* hotel, there is no mini-bar and the carpets are stained. The restaurant is so cold that your whole body freezes...this hotel does not deserve more than 2*. Now I understand why they want to pay in advance. I would give anything to cancel this reservation and get my money back, to look for another accommodation! I tried 3 t
Sergiy
Family · November 2022
+Good and quit location
yesenia
Family · August 2022
+quite area, hotel might need a renovation in rooms and outside. good breakfast
drag0sms
Business trip · May 2022
“Verry good hotel and locastion”
+The hotel its verry good, pool its good, and the view its the best. I will be bach in this hotel verry soon because its my fevorite in Predeal. Roxy and Raluca from the reception hel me every time i need
Explore55495686446
Family · May 2022
“One of the best Hotels in Predeal”
+I stayed at Atrium Panoramic for 5 nights. The room was spacious, modern and the view was beautiful, giving me a real and authentic taste of the Romanian Mountain area. The staff was very kind and helpful. I was pleased to discover the Romanian cusine in the Hotel Restaurant, which was amazing. Great services shaped my entire experience. The Spa area is very clean and is open until late in the evening. They even have a space where you can play pool and order a cocktain from the bar. The parking lot is huge as well, so I did not have any problem parking my car. Totally recommend and hope to ne back soon in the summer.
“One of the best experiences at a Romanian Hotel”
+I had to spend a few nights at the Atrium for a business trip and i was pleasantly surprized by the hospitality of the staff along with the great food they serve at the restaurant. Definetly one of the best experiences i had in a hotel.