Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 32 reviews.
66Frank1982
Couple · December 2025
“Friendly good hotel”
+We booked this hotel so we had an easy walk to the Santorini ferry port. The hotel seems to imply that there is parking but parking throughout Heraklion is a nightmare.
j_donne
Couple · August 2025
“Recommended”
+We thoroughly enjoyed our 3-day stay. The room was spacious and clean. The staff were all very friendly. The breakfast was delicious. The hotel is a 10-minute walk from the city centre, which was very convenient. All in all, we would definitely stay here again!
1958Duncan
Couple · November 2024
“ONE APPALLING ROOM, ONE GOOD ROOM”
+Arrived late evening with a pre booked room that had a balcony and city view. Immediately discovered it had neither. The "balcony" was a bricked up internal corridor with fully enclosed windows and iron bars across the windows for security and full curtains for privacy (see photos). No view. No natural light in room. The night staff were fully aware of this and were sympathetic and apologised but said we needed to speak to someone next day about changing room. Next morning we were given a change of room. No apology however, just told we had booked the room and there was no interest when we showed the booking that promised a balcony and city view. The new room was good. Would stay here again is we were guaranteed not to be in a room similar to the first one. IF YOU BOOK HERE INSIST YOU ARE NOT PUT IN ROOMS 111 OR 112.
cathie68
Solo · October 2024
“Fabulous hotel”
+I only ended up in Heraklion because of circumstances beyond my control BUT I could not have chosen a better hotel. Very clean and comfortable it is within easy walking distance of the city centre, Venetian walls, port, bus station and city buses. But the best thing about this hotel is the lovely staff who couldn’t do enough for me and I appreciated it. It’s also very safe for a solo female visitor. And has a cute cat 🐱 Highly recommend
lostagain2014
Couple · June 2024
“Pleasant hotel in a good location.”
+We only stayed here for one night, but were pleasantly surprised by this hotel. We chose it because it is within walking distance of the ferry port. The check in went smoothly, the staff were helpful. Our room was clean, had a big comfortable bed, balcony, fridge and aircon. The room overlooked the road, but we didn't notice any traffic noise. Breakfast was a good buffet selection. In terms of location, the hotel is around a 15 minute walk to the centre of Iraklion and its bars and restaurants. We would certainly stay here again.
+Clean room, AC worked well and bed was comfy. Close to the port for catching ferry early and walkable to old town. We didn’t have the breakfast as we left too early, but it was available for 10 euro per person
Tigers1945
Couple · May 2023
“Splendid Stay”
+We had a great stay. The location was ideal for us. 5 minute walk to bus station and less than 10 minutes to SeaJets port. It was only a 10 minute walk to the main precinct of shops and restaurants. The room size was very comfortable although the bathroom was a bit tight but how much time do you spend there! Breakfast did not include any hot dishes but there was a good assortment of cold. All staff were very hospitable and helpful, in particular, Katerina at the reception desk. Katerina was a wealth of knowledge on places to go and how to get there so much so we referred to her as Κυρία Google. Thoroughly recommend this Hotel.
“Good location, friendly, excellent value for money”
+Friendly welcome, good location. We had a slight issue in that the shower head clip (to attach to the pole) was missing, I mentioned it to reception and it was dealt with immediately. Breakfast was basic as I expected for the price.
GoutmanEliz
Business trip · April 2023
“Excellent value for money”
+An excellent choice, close to everything. Good value for money. The people were the best, we were there on business and helped us with everything we needed and even more. It is old but we'll taken care of and recently renovated. If your budget is tight I can't think of a better place
PaulK743
Greece · Solo · November 2022
“Decent overnighter just outside of centre”
+I chose this hotel partly as it's easy to find by car. It is a pleasant hotel with very nice staff. Rooms were adequate size and bathrooms are bright and modern with walk in shower. A fridge in the room was helpful. I took breakfast here which was nice. I liked the toasted sandwich maker! A few minutes walk into the centre. Beware though, if arriving by car, it is challenging to find somewhere to park. This hotel is decent value for money and I would stay here again.