Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 120 reviews.
laurencelalanne99
Couple · October 2025
2.0“Dingy, tired hotel which does not correspond at all to the website pictures and should get 1 or 2 stars not 3. AVOID!”
+Basically this hotel should be given 1 or 2 stars not 3: it is extremely dated, "tired", poorly furnished, ugly, dingy, and the web site is a total fabrication: The pictures shows a well-lit reception and a cozy lounge in a big space. It is certainly not what you get as everything is dark, small and there is no restaurant, no bar, no laundry service, no proper lounge to relax with friends. Just 2 old sofas and a vending machine from where you can buy some beers and crisps. It looks more like a boarding house than a hotel. In our bedroom, some lights were broken, our twin mattresses were noisy, lumpy and uncomfortable and the pillows were terrible, also lumpy and shapeless. The shower had no proper pressure and had a very unhygienic curtain instead of a proper screen. You are given 3 towels for 2 people, not 4 and they are very thin and quite worn. The staff is indifferent and not very helpful. The breakfast is more or less adequate but the fruit salad was stale i.e. not made on the day as was some of the bread To top it all up, the price is outrageous for what is really a very poor hotel. The only positive point is that it is well situated, near the station but there are plenty of
+Room was clean and the bed was very comfortable. Bathroom could do with updating though
+It's a nice hotel but could be much better with small fixes. The staff were friendly and helpful. The breakfast was good value.The rooms are spacious, tea and coffee supplied.. The negative things - The matrases needs replacing. I knew in advance as it was mentioned many times in the comments. The mould around the bath could be cleaned with bleach or replaced Would givea much better impression of cleanliness.
Mosesrahul
Business trip · July 2025
2.0“Air-conditioning not working, sleep with a fan”
+staying now in astoria antwerpen. Somthing i never heard till now. In the rating can give minus if there was an option ,Yesterday (23 july 2025) came in the room my air-conditioned not working mosquitos biting. So called the reception they told me i cannot call the technician cause its after 21:00 so gave me a table fan, asked them to fix next day. 24th july Today same thing ,air-conditioning still not working. So asked the reception again , she gave an amazing answer. "I was not there yesterday so i dont know, sorry cant help you". Plus u are asking me late so i cannot do anything .i am here on business so it was my mistake i came late ha ha ha) finally sleeping now with fan. And you gave a 3 stars to this hotel. Why did you propose this hotel. I will never book here again
+Cleanliness would have been better, Belgium flag on the hotel ripped off and very dirty , looks like no one cares
scottmillar78
Couple · July 2025
2.0“unbearably uncomfortable”
+Very tired facilities, especially the air conditioning meaning the rooms were unbearable. On a positive note, the breakfast was half-decent, and it is in a good location for the train station, but overall very little to recommend unfortunately. Probably the first time I've rated anywhere 1 star but had to be. Sorry.
+All really good. Good price, well kept room, friendly staff.
“Good hotel in good location”
+A great hotel, friendly staff. Location was spot of for the coty, easy walkable to main historic area. Breakfast room huge and everything usual available. Nice spread. Car park very secure (we were on a motorbike, so a requirement) Lifts to all floors even from garage.
+Very tired facilities, especially the air conditioning meaning the rooms were unbearable.
+Front revolving door was completely shattered, bad neighbourhood, mattess was filthy