Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 19 reviews.
+They canceled my contracts for one night stay. I hope they do not take the money from my credit card. I was really upset besause was hard to find another hotel . I taught booking with Hotels.com will be secure but as a turist was the worst. So nothing good to say.
Fatiha
Family · October 2022
+Hôtel à fuir. Les chambres sont trop petites. Les draps n'étaient pas fournis et remplacés par une housse de couette pour 1 personne. La couette était également pour 1 personne, nous avons dû en demander une supplémentaire. Présence de cafard dans notre chambre et dans la salle de bain, nous avons été changés de chambre après une plainte à la réception. Tout est assez vieux et l'hygiène laisse à désirer. Les rideaux, les draps et les serviettes étaient déchirés. De plus, nous avons demandé une navette de transfert pour nous rendre à l'aéroport, le prix n'était pas le même entre deux personnes de la réception et beaucoup trop élevé. Nous avons donc réservé nous même une navette sur internet. Le quartier n'est pas touristique. Ce séjour ne méritait pas la somme de presque 800 euros pour 10 jours.
740karln
Couple · October 2019
“Aspalace Hotel”
+Excellent service throughout our stay. Hotel clean and well situated, bedroom and bathroom ideal for our needs. Staff polite and helpful and went out of there way to answer our questions.Breakfast excellent.
+Superbe Situation géographique très proche du tramway et métro , 15 min à pied du grand bazaar Chambre petite mais fonctionnel petit frigo compris avec bouteille eau offerte ;) Petit bémol la clim ne fonctionne pas bien La wifi dans les étages capte mal, et ménage strict minimum , petit dej varié mais tous les jours le même
Seyyah85
Family · January 2016
“Good location and comfortable hotel”
+We stayed at Aspalace Hotel from 25 Dec 2015 - 1 Jan 2016. The hotel is ideally situated very close to the Aksaray Metro station in a safe area with plenty of shops around. The wifi was fast and reliable. The room was small but clean and comfortable and was always warm despite the cold weather. The blonde lady at reception (Didn't get her name) was very friendly and helpful, and offered us advice on getting around and gave us ideas for New Years eve. She also was happy in supplying us with cups to use in the room and allowed us to fetch hot water from the kitchen any time we needed to. The young boy working at the hotel was friendly and helpful as well. The gentleman at reception was neither friendly nor helpful, and we witnessed him shouting at some Arabic speaking guests. We did not include breakfast in our hotel stay but we tried it one morning and we were highly disappointed. There is not much variety and the coffee, tea and juice did not taste good at all. Overall, the hotel was comfortable, clean and ideally located.
ahmedh418
Solo · September 2015
“Good Location Hotel”
+Good location hotel in downtown Istanbul , only 5 mins to reach the Aksaray Tram Station and go to all Istanbul landmarks , good breakfast and very good and helpful staff , it's good hotel for Short stay :)
Verified traveler
June 2015
“Istanbul la magnifique”
+vraiment été un séjour bien hôtel bien dans son emplacement personnels serviable
sunnyj19
Solo · October 2014
“Good Staff and location”
+though my stay was brief on 15/10/14, but the staff is friendly and very well located near grand bazaar, just 2 min from tram station which connets you to everywhere. rooms are small but thats a price to pay for good location. shopping around the hotel is good as its all wholesale market. the lady at the counter would help to get very cost effective transporation. the breakfast needs to be a little more properly organised.
MOJ-KARIMI
Couple · October 2014
“not good”
+It has nothing good , just good access to city center, public transport and shopping. The first impression was bad specially the receptionist guy who did not even say hello, not speaking English. Very small room that could be much cleaner. The breakfast service was poor , full of empty dishes of different stuff. Anyway it is not what you see in photos at all !
352lync
Couple · October 2013
“Our first visit to Istanbul”
+We booked online. The room was tidy however there was a very strong cigarette smell though we had asked for a non smoking room. We had a comfortable bed, opened the windows all day on the second day and the rest of our stay was pleasant. The staff are helpful especially Hale who welcomed us on arrival. It is close to the tramway, virtually a 5 minute walk. Our first night was uncomfortable but the other 4 nights at this hotel was fine. It is a very busy wholesale district and can be noisy. The staff were very helpful and the young man who looked after the breakfasts was always very pleasant and polite.