Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 128 reviews.
Kevin
Canada · Couple · October 2026
10.0“A Charming Blend of Tradition and Contempoary Comfort”
+A charming ryokan that finds the perfect balance between traditional and contemporary. Our room had western bed, but tatamis are an option. We had a deep inside tub and shower, and a very lovely private outside hot tub made from natural river rock. The bedroom was upstairs, with a toilet off the main room, and a full bath toilet downstairs. A mini-fridge, kettle and (for those who might want them) TVs. Located beside the restaurant area of Aso, and short drive from the Aso volcano and trails, the location could not have been better. We had traditional Japanese breakfast every morning. Extremely delicious, with incredible variety of things we would not normally get back in Canada. The serving ladies were attentive and charming. Japanese ryokans are a real treat for visitors to Japan, and this was the best we have ever stayed in. We would give it 11 out of 10 if we could!
Mads
Denmark · Couple · October 2026
10.0+By far the best unique experience we have had. The staff were so nice, despite a language barrier at times. We food was amazing, and the surroundings were to die for. We highly recommend this to anyone who wants to get away from the city life and enjoy the beautiful country life of japan with fantastic ryokan experience.
−Nothing. This is by far the best experience we have tried
Jeremy
United Kingdom · Couple · June 2026
6.0“A Pleasant Short Stay in a Traditional Ryokan with Good Food”
+We had 3 nights half board in the Japanese style room with private bathroom & open-air bath. The ryokan is quite old, some of it around a 100 years; so quite authentic. Our room was over two floors; the ground floor having the living area, toilet and access to the outside shower plus bath constructed out of natural cobbles cemented together. The latter is in a small, high walled courtyard making it private but not very pretty. Simple wooden stairs lead up to the bedroom with a toilet and storage area. The bedroom had a TV, as did the living area. Aircon units keep things cool. Having stayed at a ryokan beforehand we knew to wait to be collected for meals which were in different rooms each time (I think). The food was good at breakfast and dinner. Drinks were extra. The ryokan is, if my memory is correct, a family business with the 80+ year old matriarch very involved in the food side.
−Being relatively old, the majority of door frames are quite low. The top of my head turned into a battle field! The wifi was intermittent which, if you don't have a network data plan could be an issue. The TV in the bedroom appeared to be a smart TV but without an internet connection solely delivers local television. Hopefully the wifi issue is now resolved. As with the other hotels I disconnected the power of the smart toilet before going to bed to avoid waking up the Boss. Being a traditional ryokan it doesn't have curtains in the bedroom so if you need complete darkness you'll need a good eyemask.
Cornelia
Singapore · Group of friends · June 2026
8.0“Great for an overnight stay in Aso”
+Excellent welcome by the hosts, and hospitality. The location in Aso was also very good especially after a hike up Mt Aso; the meals were also superb.
−The place looks a little past its prime unfortunately, so expectations should be tempered when staying here.
Michele Mario
Italy · Couple · May 2026
10.0“Amazing stay in Aso”
+The ryokan itself is truly beautiful, elegant, peaceful, and full of charm. Dinner and breakfast were absolutely excellent, among the best meals we had during our stay in Japan, prepared and served with great care. The staff were extremely kind and attentive in every detail, making us feel genuinely welcome throughout our stay. The location is also very convenient: very close to the main places to visit in town, while still being well connected to the station and the train lines.
−None
Christine
United States · Couple · April 2026
10.0“amazing stay for a relaxing time, would love to come back”
+room aesthetic was wonderful and unique, private onsen was a major reason we booked
−none
Wen Chuan
New Zealand · Solo · April 2026
9.0+location, and super friendly staffs, delicious food 😋
−Have to get down stairs in the mid of nights to go to toilet, also would like to have tissue box in the bathroom
Shannon
United Kingdom · Couple · April 2026
8.0“Perfect and relaxing two days in Aso- the stay was the perfect ryokan.”
+Everything- the staff were very welcoming, the food was incredible. The room was cosy and the bed comfortable
−The outside bath was nice, but older than others we have used- it would be nice to have an indoor shower especially on cold days.
Stefan
Belgium · Couple · September 2026
7.0“Tarif trop élevé pour un hôtel vétuste”
+L’accueil est très chaleureux
−Hôtel vétuste
MinHsuan
Taiwan · Couple · August 2026
10.0“很滿意的一次住宿”
+非常細緻的服務,房間跟露天浴池體驗也非常棒。晚餐跟早餐都很好吃!非常推薦要體驗他們的晚餐
−沒有