Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 200 reviews.
Tiago
Brazil · Solo · October 2026
+Nice location and price
−Shower and toilet
Tony
Australia · Couple · October 2026
“Uncomfortable”
+The staff were friendly and attentive to anything that I needed.
−First of all there wasn’t any space to store my clothes. When I got to my room it was stuffy and the TV wasn’t working. The mini bar fridge wasn’t working, there wasn’t any aircon. The ammenities were low so the body lotion lasted one day. I just feel like I wasn’t settled when I got to the hotel for the first couple of days. Then there was a lot of works within the hotel that made it noisy during the day it. There was heaps of mess on the floor of the hotel outside the lifts so it just felt dirty. Also there was some black mould in my bathroom on the wall in between the window and ceiling.
Saukuru
New Zealand · Solo · October 2026
+The view from the room
Greig & Nikki
New Zealand · Family · October 2026
“If your just after sleep and budget, musthave low expectations....”
+Room for luggage to be opened without interfering with walking around the room.
−Room 501. Complete disappointment and I felt unsafe. No door handle to kitchen area. No kettle. The wall door was ajar and could see wires, plumbing and darkness down and up due to being an open space and couldn't lock let alone shut so had to Jimmy door shut with a chair as drafty. And Jimmy the kitchen door as it had no handle and also wouldn't close. Just creepy, unsafe. Your bathroom sink is full of hairballs even the water took its time going down. Shower door handle loose from inside. An elevator had masking tape holding the wires together... huge health and safety issue!!! Lucky I wasn't an Accomodation Health and Safety Inspector or you'd be fined.
Hannah
New Zealand · Couple · October 2026
“Overall, had a good stay, bed was comfy, staff very friendly, minor issues that can be fixed, i would definitely stay ag”
+Very centralised location, staff we’re friendly and helpful, made the check in and out processes very simple, great view for price
−Minor things such as fairly sheer curtains so light gets in early in the morning and doesn’t close evenly on the sides, our rooms heat pump didnt work but had a fan in the room instead, also had a broken towel rack and toilet seat
Ian
New Zealand · Couple · October 2026
“A comfortable night in a good location and at a decent price”
+Quiet location close to K Road. We had a corner room (105) that had lots of space and the bed was very comfortable. Good sized mini fridge, just dont forget to ask for milk when signing in. Has the slightly dated ceiling tiles (suspended ceiling) but the room was very clean and tidy.
−Toilet roll sits on edge of hand basin so if not careful could easily get wet and then useless. A toilet roll hanger would be good. Parking was available but was a little tight, especially getting out from our spot right at the end (our car is medium/long in length). Not many car parks available so very important to book one when booking your room. $37 for one night is a little expensive I thought.
Ella
New Zealand · Couple · October 2026
“Overall we were very disappointed in the stay, it felt unclean and dirty. We will not be back”
+Location close to CBD, friendly staff
−The room was not like the pictures we booked. The floor was covered in dirt and dust when we arrived. The shower and windows had a lot of mould. The “king” bed was 2 single mattresses pushed together which slid apart. Walls were thin and we could hear everything from the neighbours. A TV was shown and listed in the room description but there was just an empty shelf with a cord hanging out of the wall.
Michelle
Australia · Couple · October 2026
“Overall, the location and quiet atmosphere were positives, but the condition of the property and lack of some basic amen”
+The location was great for our stay, the bed was fairly comfortable, and having a heater was a bonus. The place was also quiet, with very little noise from other guests.
−the accommodation is quite dated and run-down and would benefit from some maintenance and updating. The air conditioning wasn’t working, and the fan needed cleaning. Basic amenities such as milk for coffee and spoons were not provided. A Smart TV with access to streaming services like Netflix would also be a nice improvement. Also having dirty sheets etc piled in the hallways is not the greatest
Terry
New Zealand · Solo · October 2026
“Not a lot of care to the experience of the stayer”
+shower was good
−Didn't have a towel until i questioned it and this took a couple of times milk that was in the fridge was removed on the 2nd day and not replaced
HIDEKI
Japan · Solo · October 2026
−部屋が汚い、ハウスクリーニングが行き届いていない、連泊したとき、替えのタオルを持ってこない、隣との壁が薄くて音がうるさく寝られない。安いだけのホテルだがお得感は全くなかった。酷すぎる。