Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 33 reviews.
meiquinn
Couple · April 2026
“Room and view great kaiseki totally dissapointing”
+We are now staying at the Hagoromo room in asaba ryokan and i must say while we were initally in awe of the room and beautiful surroundings, the whole experience was marred by the totally underwhelming kaiseki dinner tonight Given the rave reviews i had read and the 3 michelin star on its dining experience, i must say i am flabbergasted. While the taste was relatively good and simple (i guess to jive with the zen theme of the ryokan) the whole presentation left us absolutely positively dissapointed! I understand the need for 'zen' but from cutler to plating to food presentation... The only word that comes to mind is dissapointing! Made worse by all those wonderful reviews from other guests. And the dessert... A scoop of so called cherry blossom ice cream that tasted more like vanilla ice cream thats not even trying hard to look like anything but!! Seriously! And btw for a place that charges upwards of usd 2.5 to 3k i do feel somewhat cheated and taken for a ride. Views and room aside... Also for that amount... U dont even get body lotion in the bathroom and i had to request for one! Go figure. Extremely disappointed
Roxtor
Couple · January 2026
“Wonderful ryokan experience”
+An architect’s vision, Asaba is a modern style ryokan panelled in light wood with rooms overlooking a pond stocked with fish and a waterfall, as well as a stage where performances occur in certain seasons. There are small indoor baths and a very pleasant outdoor bath. Our room had a nice Japanese tub to enjoy a private soak. Dining is in room, breakfast and dinner included, and our meals were Kaiseki style. Each meal was delicious and relaxing, served by friendly attentive staff. Futons are set out after dinner for a very comfortable sleep. Lots of power plugs, good wifi, flat screen tv and refrigerator. There is a tea and coffee station as well as some complimentary drinks including bottled water. Great toiletries are provided. The lounge has coffee, and tea, and a fine view of the pond especially in the evening when lanterns are placed outside. Service is outstanding! The town of Izu is a pleasant place to wander about and visit the many tiny shops. There’s a pleasant walk through a bamboo garden that will take you from Asaba to the commercial area. A side note: during our stay a group of tourists in the outside bath was ignoring or was unfamiliar with, proper bath etiquette, wit
OWHKG2016
Couple · January 2025
“Stunning Historic Ryokan”
+From the moment we arrived, we were taken away by how stunningly beautiful this ryokan is. Everything is tastefully designed and at times it feels more like a museum than a ryokan. We loved our room Hagi which faced the pond. We also absolutely loved the food that was served here - the ingredients were very fresh and the dishes, to our palate, were better than the ones at Fufu (and mind you, food is a strong point across all Fufu properties). Our room attendant, Yoko, was also friendly, knowledgeable on a lot of things and had a cool personality. The tatami was also plush and very comfortable, possibly the best futons we have ever slept on. What wasn’t so great for us, however, was the lack of proficiency in English. There were a couple of service lapse, which we assume is due to language barriers despite what we thought was clear communication and acknowledgment. We feel that it should be better for Japanese speaking guests. We also feel that most staff here were a little bit old and feel that we might be a bit too young to be a guest, I’m not sure how we got the feeling but just didn’t click for us. For the room, it lacked the normal skincare amenities of an onsen ryokan and the
H4150QXjennym
Couple · October 2024
“Quiet Sophistication and Top-Notch Service”
+My husband and I just spent a glorious two nights at Asaba Ryokan and we loved it start to finish. Everything was spotlessly clean, the service was attentive but understated, and the peace, quiet and relaxation were the perfect antidote to jet lag. All that said, there are customs and etiquette specific to ryokans and hot springs bathing, so do your homework. If you are expecting to be able to choose your meals or not get naked to enter the communal baths (segregated by sex), you will be disappointed. If, however, you’re open to the experience and especially the bathing culture, you can’t do better than Asaba. If your goals are to relax, bathe and eat well, Asaba will tick every box. We can’t wait to go back!
“extremely overpriced”
+While the property itself is undeniably beautiful, my experience fell short of expectations, especially considering the high nightly rate. Unfortunately, the meals were disappointing, and to make matters worse, I noticed red mold in the bathroom, which was concerning. The initial welcome staff was warm and attentive, but the service during our meals was quite the opposite,our server seemed unengaged, and the service was consistently slow. I was also surprised that alcohol wasn't included, not even the first round, given the price. When I requested an extra bottle of water, I was told it would incur an additional charge, which seemed excessive for something so basic. Another drawback was the lack of a comfortable place to sit together in the room. There was only a small bench that could barely accommodate one person. Aside from the bath, there were no amenities or activities offered on-site, which limited the overall experience. For the price we paid, I expected a lot more in terms of service, comfort, and offerings.
NickRiver
Couple · April 2024
“Truly beautiful, historic ryokan”
+The first amazing thing about Asaba Ryokan is that it’s been in one family ownership for over 500 years. A truly mind boggling fact for someone involved in early stage companies in a country where the first white settlement occurred when Asaba was already about 200 years old. Apart from just being an amazing fact, the family has maintained the ambience that I’m sure its founder would be proud of. The setting and architecture of the ryokan, with only 12 suites overlooking a lake, full of large fish, over to a Noh theatre stage, is magnificent. The facilities and service are of the highest standard. All breakfasts and dinners were served in our room, with personalised service by friendly wait staff. The food is excellent. Drinks in the salon overlooking the lake was a peaceful way to relax after walking around town. Our room, Asagi, was beautiful. The hot tub overlooking the lake was a highlight. Asada Ryokan is expensive. Is it worth the money? It depends on what one values. I think our 2 night stay was definitely worth it.
“Beautiful place with kind staff, but pricey”
+The staff at the hotel is truly excellent - friendly and welcoming, and communication prior to our stay was perfect. The kitchen accommodated my food allergies and the dinner and breakfast were delicious. Yoko, who served us our meals, is a delight and we loved her. The room was very spacious and quiet. The beds were really comfortable, and the onsen/shower room was wonderful. Our teens slept on futons on the floor in a tatami room, which worked really well. Asaba sits in a very pretty spot, with lovely views. My only complaints are that there was no lotion in the room (but there was in the common indoor batha reas), that nudity is required in the hot spring baths (I had thought it was optional to wear a swimsuit, so perhaps this was my fault), and that the hotel is very expensive. Although we really enjoyed our stay and the experience we had, I do not think it is a good value, although I have no other ryokan/onsen experience to compare it to. Also, the nudity rule makes it a bit uncomfortable for families with older children or teenagers.
loloco17
Couple · November 2023
“Magical experience”
+A magical place, historic with lots of modern touches. We stayed in the Fuji room which looks out at a garden, koi pond, and bamboo forest. We loved our in-room onsen and the public/private baths were beautiful as well. The Japanese beds were plush and extremely comfortable, maybe the best sleep of our whole trip. We enjoyed most of the food, particularly the soups, cooked fish dishes, and both Japanese and Western breakfasts, and our meals were beautifully and thoughtfully prepared. Our room attendant, Yuri, was very warm and helpful. The service was wonderful, everyone is so lovely and kind. The place was fully booked and somehow we rarely saw other guests - it was as though we had the whole place to ourselves. A deeply soothing, peaceful experience and well worth the cost.
Bubzilla
Couple · October 2023
“Amazing Experience”
+We have stayed at many Relais & Chateaux properties and this place may be the best yet. From the lovely accommodations and private onsen, to the spectacular bath, outstanding staff and delicious meals, we were amazed at the tranquility and beauty of everything around us. Even the town of Shuzenji was a lovely place to spend time and walk around. Truly a gem. We will stay there again.
sundayspritz
Couple · May 2023
“Transcendent ryokan experience”
+Stunning property, service, and meals. The view out of every window looks like an old Japanese painting. I can't imagine how beautiful it is in the fall. This was the most peaceful, relaxing stay we've ever had anywhere.