Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 24 reviews.
rachh_477
United Kingdom · Solo · June 2023
“Great location”
+Lovely little pension in the old town. Yes as other people have said noisy when the door onto the little balcony was open but closed couldn’t hear anything. There is a lift as well which was good. Comfy bed basic room but I didn’t need much else!
smackinlay
France · Couple · October 2020
“Great location”
+We liked this pension though I agree with some of the comments that it can be noisy. However you are in the middle of the old town and people noise is to be expected and I think adds to the whole experience. Rooms are small but adequate. Signage is non-existent so follow the street numbers. I would stay here again.
G7424LTjackb
United Kingdom · Couple · September 2019
“Location great, rest not so much”
+Strange hotel. Kind of inside an existing block of flats. The main issue was the noise. Street noise died after midnight but anyone moving or talking in the property can be heard so sleep is limited. The first room we had was very poor so asked to move which they very kindly accommodated. I’d say stay here if you are obsessed with location here and on a budget
figsbury
United Kingdom · August 2019
“Lacking basics”
+Located in the old town but not easy to initially find, no signage. We had to ring the bell and wait aged for the large solid door to open. Our room, small but with a Juliet balcony looking down onto the cobbled street below was poorly equipped with basics, not glasses, only one towel, old furniture. We were only here for one night, the ending of our wonderful time in the Basque country Watch an amusing video taken from our room on you tube
Arrow66
Australia · Couple · June 2019
“Not what was stated”
+I booked this hotel/pension after reading some good reviews. However when we arrived it definitely was not what we expected. It is a pension as opposed to a hotel. The location is perfect and the room was very clean. We booked a “Superior Double Room with a big balcony”. When we arrived we were given a smallish room with a double bed and no balcony (doors/window that opened onto a Juliet Balcony). There was then a knock at the door to say it was the wrong room and we were meant to be in the room next door. We went to that room which was slightly larger, had 2 single beds and the same balcony which was covered in scaffolding and plastic on the outside. I went to reception and spoke to them again and was given the option to move back to the original room which we did. Our stay was pleasant as we just slept there but the room was noisy in that you can hear when any other guests near you arrive or depart. Upon checking out I spoke to the lady on reception (maybe the owner) to say that we were disappointed that the room was not as described or pictured on their website. I asked about the rooms with “ big balconies” and was told there was none. Certainly I could not see any from the outs
987margaretj
United Kingdom · Couple · March 2019
“Basic hotel”
+This hotel was very basic for the price. We stayed in a superior double and the bedroom was just about large enough and the bed comfortable. The bathroom, however, was tiny, shower not really large enough and the towels were weird in that they didn’t dry you! Tea and coffee making facilities left a lot to be desired. We’d not stay here again, I’m sure there are much better budget hotels out there. We parked in the Okenda car park for one and a half days but were charged 50 euros 20, the cost of two full days, plus the machine only accepted cash not cards.
CyrellaB
Couple · May 2018
“Great location in historic centre”
+We stayed here during our 5 day visit to Donostia-San Sebastián. Great location in the historic centre, but also close to La Concha beach (10 minutes), Gros (10 minutes, the shopping area (5 minutes) and lots of busses. Friendly staff in the pension. Room was small, but fine for two.
andymacireland2016
Ireland · Couple · September 2017
“Avoid this accomodation”
+This is very basic accommodation which is very very expensive. The place was almost impossible to find with no display signs and the woman answering the phone was very unhelpful even though spoken to in Spanish. No breakfast, no view, smelly room, damp bed, broken sink and very noisy. There is much better accommodation at much more reasonable prices available.
jaxm27
Spain · Couple · August 2017
“Good location but very expensive”
+The location of this hotel is right in the middle of the old quarter which is great until one tries to park the car. Not easy especially as we arrived during fiesta week and roads were often blocked off for processions. Our room was small even after the owner had upgraded us. She was very charming but I have to say that this pension is extremely over-priced. 3 nights here cost us more than 3 nights in a 5 star hotel in Santiago del Compostela. The fiesta and fireworks were some compensation. It's a great pity because the owner really did her best to accommodate us but........and there was a smell on arrival but in the reception area.
Lian221
Belgium · Couple · August 2017
“Disappointing”
+Very expensive for a pension where you pay hotel prices. Rickety furniture, no water bottles in the room, "the tap water in san Sebastian is very nice" Not reachable by phone when we wanted to ask info about parking possibilities. When we did reach them after 5 times, we received the wrong information. Hygiene good overall