Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 67 reviews.
P884VJbeng
Group of friends · November 2024
“Horrible”
+This place is perfect. For a bulldozer bugs. Everywhere there was mold on the wall and the ceiling. The carpet was scratched up, and there were holes in the bathroom never again in the area. It’s around is so loud I'm am not hating just stating.
+Amazing experience defiantly recommend great place and even better people
Joshua
Family · August 2024
+Gorssest hotel i have ever been in. Walls were dirty, floors, no towels, no sheets on the bed, fridge was gone, wasmt even a outlet in the bathroom. We didnt even sleep there, ended up just driving back home instead. We asked about military discount and she said "no, we dont do military discount. The owner is arab" very disappointed!
Meghan
Family · March 2024
+It felt very run down and dirty. The receptionist acted like it was an inconvenience that we booked online and she couldnt "find" our reservation. She was upset that we didnt know about the $20 fee for the remote. We had to ask for towels, only had 1 roll of toilet paper. And the closet didnt have a bar to hang our clothes up. The floors are sticky. For a non smoking facility- we smelled smoke as soon as we walked into the doors. Our "neighbors" were smoking weed and it stunk up the whole hall way. Overall terrible customer service, horrible rooms. Spend the extra bucks to go somewhere clean.
+When we arrived at the property they said they don’t take Expedia reservations online. But yet it was posted on line. We walked in smelt horrible so even though they took 20 mins to figure things out but not all the way we finally left with a key. But we ended getting a new room from ecnolodge which we immediately walked into cleanliness.
+This property needs a major upgrade. Cables and wires zip tied to the ceiling, dingy overall, no working vending, Towels stained, holes in wall, different mattresses. It did have working plumbing and AC at least.
“Very bad experience, hotel in poor condition”
+My daughter and I got arrowhead inn at 10 pm Saturday August 5th. Our room # was 210. Sink was dirty, room was humid/stuffed, AC was off, one dead cockroach was on the floor and a custodian cap was left in the bathroom. I asked receptionist to change my room but he said there is no other room available and also he didn’t have anyone to clean the room. He said I could find somewhere else and he would refund my money. It took us about one hour and half to find somewhere about 40 minutes drive with way higher price because everywhere was booked. It was really embarrassing. We came back to the receptionist but he was gone and there was a black lady there. I asked her for refund but she said there would not be any refund. I asked to talk with the manager. He showed up after 15 minutes and said because I paid through hotel.com, I should have applied refund via them and then he would decide whether to refund my money or not. He also said because I got there at 10 pm, all custodians were gone and I should not have expected them to clean the room. Also he added I got that room in discounted price otherwise he could have rented it more higher than that. I found the manager unfair, rude and u
Nitin
Group of friends · August 2023
+It was not at all clean
“Hotel service experience.”
+The rooms was not setup and ready for incoming guest. Tub not clean, no trash can in the room, no towels, refrigerator were not working, room didn’t smells fresh. You get my point, and I did check out at 1130pm
+Dead cockroaches in the room & people were staring at my daughter through the crack in the curtains, we only stayed 45 minutes. We did not feel safe at all