Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 54 reviews.
Christopher
Canada · Family · October 2026
“A great quiet central spot.”
+There is a great coffee motif. The owners have put some thought into this. Across the street is a great bakery as well as a coffee shop. It takes about 14 minutes to walk to the central station, and a little longer to get to the old town.
−The shower is a bit small - I am large. It would be nice to have a second outlet beside the bed so I could charge my phone AND the bedside light.
Katrin
Germany · Couple · June 2026
“Perfect Base for Exploring Naples”
+I was extremely satisfied with my stay at Aroma B&B. The room was charming, cozy, and thoughtfully furnished. I especially appreciated the coffee machine and the refrigerator, which made my stay even more comfortable. A particular highlight was the small balcony, where I could truly enjoy the unique atmosphere and charm of Naples. The hosts were exceptionally friendly and welcoming. They provided me with many great recommendations for restaurants and activities and were always happy to help. Overall, the communication was warm, pleasant, and uncomplicated throughout my stay. I highly recommend Aroma B&B and would gladly stay there again.
−The only thing worth mentioning is that the surrounding area can be quite noisy, due to both the flight path from the airport and the lively street life of Naples. Light sleepers may want to bring earplugs. However, this vibrant atmosphere is also part of Naples’ unique charm and authenticity.
Nicola
United Kingdom · Solo · June 2026
“Avoid this place.”
+Bed was comfy
−Room was dirty. Side tables next to bed were dusty. Bathroom mirror wasn't cleaned, someone's empty soap packets left on shelf above shower. Shower has mould. Lift not working, no facilties as all rooms rented as bedrooms. No kitchen facilties. Just tea or coffee in bedroom. Breakfast was in a cafe on the main road. 1 coffee, 1 croissant. So if you are there longer than one day you have to go out every time you need to eat. Lift not working, so you have to walk 3 floors but not updated on booking. Com. Self check In as no one is ever in the building. Really silly online check in that didn't work so I had to waste time doing it twice. Room check in is 5pm. Area is awful. Full of drug addicts and homeless. Someone set fire outside of apartment on first day, see photo. They even had the audacity to email asking for a review of 9 or 10 to push their rating. Avoid this place.
Ioana
Romania · Family · April 2026
“Fair accommodation in Naples”
+Arriving to the hotel was an experience in itself. For me the neighborhood was "wild" and might be scary for solo travelers during night time. On the contrary the room was quiet and situated in a nice building.
−For the elevator each time you have to pay 10 cents :( Even if I mentioned in my booking that we were coming in 3, we have only received towels for 2 persons. In addition the extra bed was broken and couldn't be used by my daughter, so we need to sleep in 3 in one bed. The bathroom door could not be closed. In addition the breakfast is limited to 1 croissant and 1 capucino.
Roberta
Malta · Couple · May 2025
“Lovely hosts, clean room but a bit far from it all...”
+The check-in was very smooth and the host was very kind to give us an early check in. However he had already given us the possibility of leaving our luggage at the B&B so we can tour a bit immediately. The room was tiny but very clean. The host was very responsive and helpful all throughout
−The location was pretty central but in the more densely populated part of Naples. The old city is about 30 minutes on foot if you know the short cuts. It's around 20 minutes on foot to the train station. Getting a taxi is next to impossible with the crazy traffic so you really need to know your way around on foot. The bed wasn't particularly comfortable and the pillows were tiny and hard... So sleeping wasn't very comfortable either.
Neville
United Kingdom · Solo · October 2024
“Very good”
Nada
Australia · Family · October 2024
“The owners don’t realise the importance of personal service.”
+In a very busy but friendly street.
−Bathroom door couldn’t be closed - kept opening fully. Inconvenience of having to find coins for the lift. No staff ever on hand to assist with anything - all had to be done by phone. Inadequate breakfast (and off premises so very inconvenient). None of above were mentioned in description of premises - which would have made us look elsewhere. However we enjoyed the Naples experience - absolutely wonderful city.
Ivana
Croatia · Solo · August 2024
“Exceptional”
Dalia
Lithuania · Group of friends · April 2026
+Labai paslaugūs šeimininkai, rami vieta netoli centro ir stoties. Puikūs itališki pusryčiai netoliese esančioje kavinėje.
Przemysław
Poland · Couple · October 2025
+Super kontakt z właścicielką.
−Lokalizacja blisko centrum.