Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 200 reviews.
Banuka
Sri Lanka · Couple · November 2026
−Unfortunately, my experience was very disappointing. When we arrived, there was only one towel in the room, and it was already used. When I asked for another towel, the staff member brought just one and said the other would be provided downstairs, but it was never delivered. I also asked for the Wi-Fi password. Initially, I was told it was written on the room door, but it wasn’t there. The staff member came back to check, couldn’t remember the password, and promised to write it down for me. However, I never received it during my entire three-night stay. There was also confusion when paying the bill, as the amount shown was €17 higher than the price on my Booking.com reservation. Fortunately, the staff member realised it was another room’s bill and corrected it. I had booked a three-night stay with breakfast included, but no one informed me about breakfast or explained how it worked. Overall, the lack of basic amenities, poor communication, and lack of follow-up made the stay very disappointing. I expected much better service and attention to guests’ needs.
Banuka
Sri Lanka · Couple · November 2026
“Unfortunately, my experience was very disappointing. When we arrived, there was only one towel in the room, and it was a”
−Unfortunately, my experience was very disappointing. When we arrived, there was only one towel in the room, and it was already used. When I asked for another towel, the staff member brought just one and said the other would be provided downstairs, but it was never delivered. I also asked for the Wi-Fi password. Initially, I was told it was written on the room door, but it wasn’t there. The staff member came back to check, couldn’t remember the password, and promised to write it down for me. However, I never received it during my entire three-night stay. There was also confusion when paying the bill, as the amount shown was €17 higher than the price on my Booking.com reservation. Fortunately, the staff member realised it was another room’s bill and corrected it. I had booked a three-night stay with breakfast included, but no one informed me about breakfast or explained how it worked. Overall, the lack of basic amenities, poor communication, and lack of follow-up made the stay very disappointing. I expected much better service and attention to guests’ needs.
Sivapurshad
South Africa · Couple · November 2026
“Enjoyable Stay”
+Very friendly , helpful and accommodating hosts. They readily provided information about tourist attractions. Excellent home cooked Sri Lankan Breakfast. Comfortable and clean rooms . Close to all amenities. Highly recommended.
Dev Roy
Bangladesh · Group of friends · November 2026
+Nothing
−Not clean, bed was full of hairs, broken duatbin They didnot switch on hot water, (we requested them.) then in morning about 30 min we called. They not picked. We leave without taking breakfast. Because they were late to make.
Upanshu
Sri Lanka · Group of friends · October 2026
+Great stay, great location friendly host
MOHAMED FIHAM
Sri Lanka · Solo · October 2026
+Peaceful Room, Room Size and the bed setup. family who looks after is friendly
Vinosha
Sri Lanka · Couple · October 2026
+Room was bit small.. and it was good if there are some tea or coffee making facilities in the room .
−Room size.
Kumara
Sri Lanka · Solo · October 2026
+Food and environment
Bukovšek
Slovenia · Solo · October 2026
+Lepa, čista in prostorna soba s klimo. Osebje je bilo zelo prijazno in ustrežljivo.
−Zajtrk je bil bolj skromen oz. ne najbolj hranljiv. Poleg tega je z avtom težko do hotela zaradi ozkih cest, ampak se da.
Göller
Hungary · Solo · September 2026
+Very nice family run accomodation, kind and helpful. I would reccomend for a stay visiting Galle. Breakfast was simple and filling. Perfect value fpr the money.