Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 8 reviews.
perricat
United Arab Emirates · Solo · July 2024
“"Off-Site" Manager GHOSTED me and did NOT show upon my arrival at the B&B!!”
+Long story short: "Off-site" manager simply GHOSTED me and did not meet me upon arrival at the B&B! I booked through Booking.com. The B&B listing gives a contact number and requires that you message to let them know the time of your arrival. I did this and got a confirmation from what turned out to be the "off-site" manager, who I suspect is actually the owner. When I arrived at the train station, I messaged AGAIN to let him know I was on my way. No response. I repeatedly messaged and called, but got NO response -- even though I COULD SEE that the person was ONLINE at the time -- was he deliberately ignoring me? After all, I had prepaid -- was this his only concern? No one was there to meet me at the property upon arrival and no one answered when I repeatedly rang the bell for the B&B. In desperation, I asked the waiter at the pizza place next door to intervene -- he was able to contact the ON-SITE manager, who immediately came to meet me. He apologized and said that: 1) the contact number I was given was not his number (although it looks like his photo is attached to that number); and 2) NO ONE HAD TOLD HIM THAT I WOULD BE ARRIVING! Seriously? I am a solo female traveler in a fore
Verified traveler
July 2023
“Excelente quarto”
+Localização bastante central. Ótimo prédio com elevador. Quarto amplo, novo, limpo, com tudo o que se precisa. Ótimo banheiro, espaçoso, contudo, não gostei das toalhas que, apesar de absorverem, são de pano. O café da manhã praticamente inexiste, Tinham algumas opções de pão de forma que colocamos numa espécie de torradeira. Num frigobar tinham leite e suco. A máquina de café não conseguimos ligar. Na área do café não tinha ar condicionado e estava bastante quente, considerando ser verão europeu. Então, é um excelente Bed.
Carmine
Family · December 2022
+Ottimo personale per la risoluzione dei problemi.
+Breakfast needs improvment, not only wrapped and packed items. Cutlery and wine glasses were missing, also salt.
+The B&B looks exactly like the photos. Area is nice. But they were very unresponsive. I had to wait for them for 30min (pass check in time) until they showed up to open. Then I texted them to ask questions and never heard back from them.
+Erittäin siisti, toimiva ja keskeisellä paikalla oleva b&b. Suosittelemme lämpimästi.
gibby542016
United States · Solo · October 2018
“The Worst Place EVER! Stranded me!!!!”
+This is the worst place ever. I booked it late and saw that their check in ended at 8 or 9. I booked at 11, but it said late check ins would be honored. I called him 3 times and tried to contact him through expedia. He never responded. I went to the building. No response. It was midnight and raining out. Then I tried to get the money back from expedia and he refused. So NO communication, NO stay, and this scumbag still had the nerve to deny me my payment. DO NOT STAY HERE.
louisaSt
United States · Family · June 2016
“Excellent! happy to recommend!”
+This very new B&B has a perfect location in the heart of the old town of Salerno and very close to the seafront. Everything is very modern and clean, the BB is situated in a large old townhouse. There is a lovely terrace. Annamaria, the host, is very friendly and helpful, and looked after us very well. Highly recommended is Breakfast at Bar Rosa - the most amazing Pasticcheria anywhere! also, the dinner at L'unico was delicious. Definitely listen to local advice for food. All in all, I highly recommend Arco dei Pinto - we were extremely happy there! hope to come again one day.