Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 69 reviews.
Nomad63581819809
Family · June 2025
10.0“You must stay here when in Florence”
+Exceptional service and quality accommodation in central Florence. Our hosts went above and beyond to make us feel welcome and provided local knowledge for restaurants and activities. There was nothing that we could fault which is a great relief after 2 months of travelling.
89jackieg
United Kingdom · Family · April 2025
10.0“Perfect base from which to explore Florence”
+This delightful small guest house is perfectly positioned and within walking distance of everything. The facilities were excellent. The cosy communal lounge had everything needed 24/7, snacks, tea, coffee, milk, water, juice, fridge, cups, mugs. Tea and coffee making facilities also in our room. The owners Daniele and Alessia were so helpful in giving us a map and recommending where to go to maximise our 3 night stay. We would definitely return.
90lisetted
Couple · April 2025
6.0“Don’t stay here if you have a rental car”
+This B&B is located on the second floor of an historic building near the center of Florence. The room was good, bed comfy, and continental breakfast was nice. The staff is not there 24/7, but when they are they were very helpful and pleasant. Here was our issue. We rented a car in Rome after an overnight flight from the states and drove the 3 hours to Florence for our 3 night stay. We could not find the garage they directed us to use, and ended up driving around for hours until finally finding it. Unfortunately, the garage and the B&B are in the car-restricted zone. But no worries, they told us - they would work with the garage owner (with which they have an arrangement and send all their guests to) and he would contact the local police to let them know we were staying at the inn and we were forced to drive into this restricted zone to get to the garage and B&B. We thought we were all set, until almost a year later (we stayed there in September 2023) we received 2 violations in the mail with substantial fines from the Firenze Policia! When I contacted the B&B they said they would take care of it. We thought we were all set… until 5 months later we received the 2 violations in the m
+Lovely hotel, but a 20-min walk to the Duomo area, so a little far away. Very pretty room with a small terrace. Very comfortable. No breakfast included.
+Super helpful and responsive when I forgot my purse in the room after check out! Clean room, convenient location and quiet area.
+Danielle and Alyissa (sp?) were excellent hosts. They gave us a good Florence briefing when we arrived and made great recommendations for dining and site seeing.
+Nice couple runs guest house. Helpful. There usually wasnt anyone there to help you bit if you contacted them, they were happy to come over or help on the phone or via whatsapp. The bathroom could do with somw reno. There was a hole in the wall and the mold in shower needs to be dealt with. Safe neighborhood with clean linens and AC.
+Excellent staff - could not do enough for us. Excellent location
jasonf591
Mexico · Couple · May 2024
8.0“Decent stay, with some issues”
+The rooms are on the second floor and accommodations with snacks and drinks are great. Location is nice, close to great places to eat and the main attractions. The rooms were comfortable and well cleaned daily. Issues we had were the electricity not working. Plugs in various places in the room would go out. This happened in all rooms and other guests were told it was them. We found that to be unnecessary, because this was their issue. One night the power all went out. Their breakers need to be upgraded. Plugging in one charger shouldn't blow the circuits. Other times, their coffee maker or light plug-ins wouldn't work. Honest communication about the issue being on their end, telling guests they will get it fixed, instead of blaming guests, is a smarter approach in the future. If these fixes are made, we would gladly stay again. Heads up of a city ordinance for no AC until at least June so it can be hot.
“Lovely hotel, great location & personal touches”
+Loved our stay here, the friendliest hotel we have ever been to! We really appreciated the annotated map at the start of our stay and the personalised recommendations. The room was spacious and clean and the communal area with milk, tea, coffee, juice and some breakfast items (and a fridge to store anything you’d like) was so useful. We loved Florence so will be back and would recommend this hotel to anyone!