Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 126 reviews.
Mitsuye
Japan · Group of friends · September 2026
+Super comfortable and clean, with friendly staff.
Mathieu
Belgium · Solo · August 2026
“Absolutely wonderful”
+Wonderful
−I liked everything
chaipat
Thailand · Couple · May 2026
+The service was excellent, with a shuttle service to and from the train station. I was very impressed. The atmosphere was great, quiet, peaceful, and very natural.
−No.
Garry
United Kingdom · Solo · May 2026
+The location was excellent, close to the facilities and lifts. Due to an old injury flaring up I had to leave earlier than planned. The staff were exceptionally helpful, finding travel options back to Sapporo.
Chawakarn
Thailand · Family · April 2026
+Reception good
−None
偉倫
Taiwan · Solo · March 2026
“Near Annupuri ski resort, but a lot of restaurants are closed during off-season.”
+Good location, nice atmosphere
−The curtains don’t block out enough light
Adan
United Kingdom · Group of friends · March 2026
+Second time staying here, they seem to be continually making small tweaks to further improve the facilities. Very convenient location, friendly staff and comfortable! Free parking just opposite and a few places to eat within walking distance. Breakfast is good and plentiful.
−Only a very minor point, maybe a little less pepper on the mushrooms and egg in the breakfast!
Buddie2242
United Kingdom · Family · March 2026
“Amazing Lodge”
+Absolutely fantastic place to stay. You can see the ski slopes from the lodge & a short 2 minute walk your on the slopes! The staff went above & beyond to make you feel welcome & do anything they can for you. The breakfast was amazing everyday & grateful for there help with gluten free options. Reslly grateful to be picked up from the nook when I arrived & for a small fee taken to Hirafu welcome center for my transfer back to airport. My room was always lovely & warm and clean. The beds were comfy and the showers had plenty of hot water. Was fantastic being able to do my washing for free & use of guests kitchen was fantastic. There aren't any shops in the local area so I bought food for the week in Grand Hirafu and cooked every night at the lodge and it was fantastic. I would absolutely stay again in a heart beat. The views are fantastic and there are a few restaurants I think in the area but I did eat at any so cant comment. Its was fantastic place to stay & the log fire is epic. Be prepared that the shuttle bus service is only every hour! So if the top of the mountain is closed due to bad weather you cant get to any of the other resorts only via the bus. get the bus early to not
−The walls are very thin between rooms & hall way etc and people being inconsiderate about shutting there bedroom door quietly really ruined the peaceful atmosphere. Definitely bring some ear plugs with you so it doesn't disturbe your sleep.
Dagmar
Austria · Solo · March 2026
“Would like to go back there!”
+Location is fantastic. Staff is very friendly and made me feel as if I was at home from the start, they even picked me up from the bus stop nearby, invited me to join them on an evening-excursion to moiva and received and send my skibag for me. Thank you very much for that! Breakfast was good, with nice views through the rear windows. Everything was spotless clean.
−The only small inconvenience ist that while there is a washing machine, there is no dryer, so you have to hang your clothes in your room. But that is a really minor detail.
razel
United States · Family · February 2026
“Excellent place to stay!”
+The lodge is big and very clean. The staff is very friendly and helpful. The breakfast is very good and abundant. The lodge is walking distance to the bus stop and ski lift.
−Room is a bit small but it works for us.