Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 13 reviews.
+Terrible experience with this hotel. Booked it last May for a rock festival, drove 4 hours after work to get there at 12am and be told they didn’t have our booking. When asked we were told by the front desk she was new and had no idea but the owner said it was an error in the system which made them not receive my reservation. I booked a year in advance. Would not give a number for customer service through the hotel.
+Not in the best area. We understood that they are doing some remodeling in one of the buildings so people working on that were staying there. Took 30 minutes to check in, lady was nice. Upon entering our room we found some type of pill on the chair, and a bed bug on the floor of the bathroom. We told the owner and lady at the check in desk and our money was refunded. While leaving we saw a guy who was going to the same festival as us who was checking in. Saw him the next day at the festival and they rented out our bed bug room to him.
+Looked like the TV show the Walking Dead.You owe me some kind of Refund. Unbelievably bad went to Downtown Columbus to the Sonesta Hotel.
+One woman running the property when I arrived, per the itinerary check-ins begin at 2pm however I arrived I waited for 10 minutes for them to tell me my room was just made ready at 7pm. They attempted to charge me $10 more than my reservation and the toilet in my room was missing its chain so it wouldn't flush. The bed was also the most uncomfortable mattress I've ever slept on. The guests lodging next to my room were very, very loud both in their room and outside in the lot up until 2-3am.
Sarah
Group of friends · November 2023
+When I arrived America’s Value Inn told me I needed the exact date for them to be able to look up my reservation. They claimed they couldn’t use my name or itinerary number. I even went as far as letting them have my phone & click around on Expedia. I showed them everything I could from you guys. It took my friends & I about 30 minutes of conversation to get checked in. When we got to the hotel room we looked around & what not & at first glance it was okay but a set of wooden drawers was broken, trash stuffed underneath the left mattress, floors under everything unswept. The list goes on. I wouldn’t stay here again but for just staying because I had my bachelorette party it was alright, I was drunk a majority of the time we was there but still. Expedia did a great job however as they always do
“A work-in-progress, but clean, quiet, affordable.”
+If you are looking for super inexpensive, this is for you. For less than half the price of a downtown hotel, I stayed in a clean, quiet, everything-works motel. The owners are refurbishing a motel evidently closed for many years; big parts of it are not open and are under construction. Has long term tenants who work construction in the area, it seems. So if working class neighborhood works for you and your budget is tight, my room came with free WiFi, fridge, microwave, TV screen. Free coffee in the morning. I'd stay there again.
+This was cheap…it’s only redeeming value. 45 minutes required to check-in for a pre-paid room? Seriously? No apologies from front desk woman. No-smoking room reeked of smoke.
Kathleen
Group of friends · October 2023
+Short staffed; had to wait to check in but attendant tried very hard to process us promptly and pleasantly. Outside sign not lit; wondered if it was still in operation; room was basic but tidy and clean and bed was good. Perhaps many residents are weekly or monthly as this motel has seen better days. But I appreciated the $88 price. Evening and morning staff were very pleasant and helpful and worked hard.
Kevin
Group of friends · October 2023
+Price good but eally got to do something about all the cockroaches and other bugs in the room. It was an infestation. Spent all night killing them crawling on the walls, floors, bathtub & from behind the mini-fridge. Don't know how a few even got into the fridge!!
+This property was old and had weekly people renting there. There was a humming all night in my room. The room felt stark. I stayed in the back opposite the part that closed down and I felt a bit isolated. The check in area also was small with an old sofa sitting there.