Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 34 reviews.
Jones
Malawi · Solo · November 2026
“Loved it. Friendly but respectfull young staff”
+Great location near Convention Centre, quite place
−Enjoyed my stay
Keith
South Africa · Solo · October 2026
+I liked how clean the place was and also the service from the staff was exceptional.
−The room should have a chair or sofa and a kettle for tea
Cherop
Kenya · Solo · October 2026
+It’s near to Kigali conventional center, my room was big😚 clean beddings, breakfast was fantastic 🥳it’s worth the price, few minutes to simba and the pot
Zerene
Lebanon · Solo · September 2026
“The room I booked was not available and they had no alternative room to give me. They offered to relocate me to a differ”
Agnes
Kenya · Solo · August 2026
“Best”
+They are clean and the services are very good.
−N/A
Rita
Hungary · Solo · August 2026
“I left after meeting cockroaches, never again”
+Staff was kind, room was good, delicious breakfast
−There were cockroaches in the room… they said the door will be fixed (there is a gap at the bottom so they can come inside), but I don’t think this was the first time having a problem like this
Ogemdi
Nigeria · Solo · August 2026
“Nice and cozy residence”
+The staff are all very friendly. From Vedaste to Patience, they all made our stay enjoyable. As foreigners, Vedaste went out of his way to communicate with the locals on our behalf where necessary. He even made recommendations on places to visit and they turned out to be pretty good. They clean the rooms everyday and replace the towels every day as well. The hotel environment is also clean. The chef makes breakfast fresh each day and they switch it up from day to day. Breakfast is nice and the coffee made by Patience is nice as well. Another thing I liked about the hotel was it's location. It is central and easy to navigate.
−I will say the rooms are generally clean but could be cleaner. We noticed some dirty spots on the toilet seat and within the toilet bowl. One of the blankets had stuff coming out of it that looked like small pebbles. But once we requested a replacement, they promptly attended to it and gave us a different blanket.
Denyse
Rwanda · Couple · May 2026
“A hidden gem”
+I had a very wonderful stay at Amakuza Residences. The place is clean, peaceful, and well-maintained, with welcoming and helpful staff. Everyone went an extra mile to make my stay even more comfortable. The location also makes it easy to move around the city. The breakfast was delicious, and I highly recommend trying the pumpkin and ginger soup :) , it was amazing. Overall, a great place to relax and unwind. I would definitely recommend it, and I am definitely booking my future stays with them again.
−Nothing
Guest reviews
Egypt · Group of friends · September 2025
+The owner she was nice and polite
−The breakfast was very limited and poor The water in the toilet not available most of the time and we had to go the front desk to ask for it. The smell of the housekeeping guy was horrible
+My expectations were quite high given the online pictures that inhad seen. I guess that is why my first night was so difficult. Unfortunatley the rate tou are paying does not match room size ot the quality of the room. I hardly had any space for my two bags and the wardrobe provided did not have hang rails so i had to live out of my suitecases. The shower is right next to the sink and so once you shower the entire floor is wet. It was such an experience as some days there was no hot water in the morning and other days I was woken up by the sound of someone walking on the roof. The only bright side is that it was walking distance to the Kigali convention centre as advertised. I think the best approach is to come here with low expectations and then you will not be disapointed.