Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 200 reviews.
Erica
Australia · Couple · November 2026
“Good, but not great for the price and the hype”
+The rooms were fine (but not special) and it was nice to have a balcony. The location was not at all picturesque, especially with massive roadworks but it's actually well located for many sites, the ferry port, and museums etc. Walking distance to the Duomo and to the Spaccanoli. Breakfast was fine, but the breakfast room is very cramped and staff sometimes go missing!
−The 'hotel' was good but not great. I think 'luxury suites' is overdoing it! The correspondence before arriving was off-putting as the staff do not work during normal hotel check-in times. We really worried about access, but in fact the staff were available for longer hours than stated, and we got in OK. Seems so odd not to have someone there till say 6pm at least, to save anxiety. The outside door to the building is closed during the evening so I don't know how evening check-ins get into the building. The lift does not take you to the floor the 'hotel' is on, so unless there is a staff member around, you have to drag suitcases up the stairs. The lift is very small and seemingly unreliable.
Monkeyescapade
United Kingdom · Group of friends · October 2026
“Style over practicality and comfort”
+Great central location Rooms clean, comfy bed, good bed linen. Stylish. Friendly staff. Excellent communication from staff prior to arriving with clear instructions on how to access the building which could be quite confusing otherwise.
−Breakfast wasn’t as great as other reviews had led us to believe- cramped area, small tables, not the freshest selection of food and buffet style hot eggs were lukewarm, rolls/cakes not fresh and not highest quality. Boiled water requested was served lukewarm. Bedrooms whilst stylish are not practical, insufficient storage space for two suitcases, only mirror on inside of wardrobe, bathroom - the shower is so narrow and awkward tho the water pressure was good, not enough space for your own toiletries. Accessing building in spite of instructions is not the easiest. Whilst the hotel was okay and functioned for our short stay in Naples it was not a wow for the money we’d paid and we wouldn’t stay here again if we were to return to Naples.
Philip
Spain · Solo · October 2026
+Great location in the centre, easy to walk to the port, the main station and Porta Nolana station (the best option for catching the train around the bay of Naples). The room was beautifully furnished, quiet and comfortable. The breakfast was very good.
Claire
United Kingdom · Couple · October 2026
“Perfect stay and would definitely recommend!”
+Great location, very helpful staff, and great sized modern rooms.
−N/A
Mitchell
United States · Couple · September 2026
“Perfect accommodation for us.”
+Location was perfect. Very quiet room. Great selection at breakfast. Helpful and friendly staff.
−Nothing
Naomi
United States · Couple · September 2026
+Great location and beautiful spacious room
−Elevator is 1/2 floor away so you have to climb 1/2 flight of stairs
Catherine
United States · Couple · September 2026
“Lovely small property. No one on duty after 4pm, but they were quick to help us when we got locked out of our room”
+Good location, close to the historic center. Comfy beds, really nice breakfast
−It was hard having to carry luggage up the one flight of stairs- elevator landed one floor down or up
Eric
Germany · Family · August 2026
“Wonderful stay, great hotel and great staff.”
+Our room was spacious and nicely decorated. The location of the hotel is very central. The staff was wonderful: Gisella and the gentleman who both take care of everything, Angela who helped us during breakfast and the very friendly lady who cleans the rooms. Breakfast was very nice. I am lactose and gluten intolerant and I was able to get plenty for breakfast.
−The elevator, but that's not the fault of the hotel.
Nick
United Kingdom · Couple · August 2026
“Luxury stay, well located, nice furnishings, friendly staff and great breakfast.”
+Apartments were very well located, close to the underground and a 15min walk to Garibaldi train station where it was easy to go to other places from. Well located for exploring the city in all directions. Breakfast was 10/10, staff were the same, very hospitable and friendly. I can definitely recommend if looking for a comfortable stay!
−All was good, perhaps other options for English channels on TV but thats a minor thing.
Chiara
Switzerland · Family · November 2026
+Bed&breakfast dalla posizione ottimale per arrivo col treno, stanze ristrutturate con arredamento ricercato, in palazzo d’epoca, nonostante la posizione su una via trafficata ben insonorizzata. Molto silenzioso la sera e buona la pulizia. Personale disponibile. Check in in presenza entro le 18.
−Ampiezza della stanza standard, il divano letto per bambino non era di dimensioni generose. La nostra stanza affacciava direttamente sulla sala della colazione e la mattina alle 7:30 si iniziavano a sentire i rumori degli altri ospiti.