Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 32 reviews.
Bonnie
United States · Family · October 2026
+Location was great and had an amazing view.
−I can only speak for the apartments. Upon checking in, there were still dirty dishes left in the dishwasher from previous guests. Walls are pretty thin, can hear neighbors talking in a slightly-above-average volume of voices. Could hear this all until near midnight. Asked the staff if they could do something about it, but they said they've never received this complaint before and would talk to the neighbors the following morning. It eventually got resolved that night, but we could still hear the same neighbors the following days/nights. I know it's just an apartment and it's not included in the listing. But I figured they'd at least provide some scissors, some toiletries, oil for cooking. Not their fault if they didn't disclose, but just had higher expectations. Heater didn't work the best. We were pretty cold every night and had to sleep w/ extra layers. They "fixed" it once, but then it got cold again. Pool (12-7pm) & wellness room (3-7pm) hours are pretty limited. I know my review is not aligned w/ the majority-- we just had higher expectations for this place and were met with some disappointing factors.
Chay
United Kingdom · Couple · October 2026
“Lovely stay and would love to come back again”
+Spacious apartment with own parking space allocated. This is a seperated building from the main hotel but able to use the facilities in the hotel. Very near walking distance to Mont Seuc cable car and near to town centre but you do have to expect a hike up the hill to reach the hotel from town centre. Stunning scenic views outside of the apartment, best time of the day is to sit out there and enjoy the view. Staff are all helpful, informative and there at reception during reception hours.
−There are curtains in the bedroom, but the living room windows do not have full blinds. The uphill walk from the town centre back to the hotel may not be suitable for everyone. Buses are available, but be sure to check the timetable in advance.
Raghudoss
Germany · Family · October 2026
“Excellent apartment with an amazing view”
+Large apartment and very spacious. All necessary facilities and amenities were available.
Rene
United States · Group of friends · September 2026
“We loved our stay!”
+Beautiful and comfortable location. Highly recommend!
−N/A
David
Australia · Couple · June 2026
“Great location, helpful staff, beautiful outlook and opportunity to sit out in the outdoors.”
+Location, well equipped, comfortable, spacious, good parking.
sneha balanaga
United States · Solo · June 2026
“Excellent location and facility”
+Lovely facility up on the hill with excellent views. We were in an apartment with a kitchenette which made it convenient. The hotel also had a restaurant. We only had breakfast which was a good spread. The sauna was overlooking the mountains and was a spectacular view. They also had a steam room and a pool. The location was also walkable to most lovers including Seceda. They also had laundry on site. It was run by a family and the owners were wonderful
−Breakfast was pricey at $30
Maximilian
United States · Couple · May 2026
“Am Rainell Hof is the perfect stay in Ortisei!”
+Am Rainell Hof is a 10/10. The location was perfect for visitors that plan to hike Seceda & Alpe Di Siusi. It’s on the edge of town, which is very peaceful & relaxing. The views were incredible. Our apartment room was very clean and spacious. The entire staff went above and beyond to make our stay the best experience possible, even driving us to the bus station for our departure. The spa was amazing too, including an indoor-outdoor pool, sauna, steam room, silence room & more. The sit-down restaurant was also very good. We would definitely come back and highly recommend!
−I’d recommend taking a bus or taxi up to the property if you are not able to walk, because the walk up is very steep, especially with luggage.
Isadora
Brazil · Group of friends · January 2026
“Amazing place to stay at the Dolomites, totally recommend it!”
+George was an amazing host, very helpful and friendly. The hotel team helped us every time we needed with a proactive and kind approach!
Sherpa San
United States · Solo · October 2025
“Great area to visit and facility was great”
+enjoyed the views and the apartment was adequate with kitchen and plenty of room... the spa area was great with pool- steam and sauna -- views from apt was good except for the construction ongoing next door -- underground parking was great.... staff was helpful and very nice - family owned and run
−breakfast was not included but based on what was available and price felt could have been better... being solo i would not have booked with kitchen-- having a car was great to get up and down hill -- bus is available - if walking very steep hill
I Ning
Taiwan · Family · July 2026
“Overall, the scenery was stunning, the environment was comfortable, the location was convenient, and the staff were frie”
+The view from the window is AMAZING!
−It would be even better if you could provide extra trash bags and some basic cooking seasonings.