Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 200 reviews.
Sally
United States · Solo · October 2026
“Very nice stay go back, beautiful view, wonderful staff”
+Clean, very kind and friendly staff, great location. Nice breakfast great view.
−I liked everything about the property
Ahmed
United Arab Emirates · Couple · October 2026
“nice”
+Very nice view, Resturant is good
−Electricity was not stable in the hotel
Christopher
Malta · Couple · October 2026
“Very successful and interesting stay with excellent personal service from welcoming staff”
+Very helpful staff on reception and in the bar who spoke good English. Spectacular views from lounge and bedroom - will be even better when terrace upgrade completed shortly. Flexible hours for meals. Had one very good evening meal with excellent Georgian red wine! [Rooms Hotel had been recommended but their service was very poor/non-existent in their beautiful large terrace!] Convenient location away from noisy tourist activities
−Bedroom was very cramped and basic with few facilities. No storage facilities for clothes - we stayed 5 nights and had to keep changes of clothes in our suitcases. No safe for valuables or instructions on use of TV. Noise from kitchen extractor/generator right under our window until 10 pm or later. Not enough space on both sides of double bed for access or side table with light. So poor lighting in bed on one side. No local map available to use or consult for location of restaurants, museums etc. Would have appreciated a shuttle service to/from Kazbegi main centre as hard walk up hill.
oscar
United Kingdom · Solo · October 2026
“Great views, great value for money”
+What is there not to like? The rooms with view over the Gergeti Trinity church are the ones to go for. The scenery is stunning . Service by the reception staff was always very friendly. The hotel as its own restaurant on the ground floor. Nice and elegantly decorated. Serving breakfast, buffet-style from 8 am. Also lunch and dinner. This is great in case you don’t want to walk all the way to the main road to find a place to eat and then walk up the hill afterwards.
−If you have suitcases to walk up the hill, it is a bit of a trek. Apart from this nothing else
Rachel
Singapore · Couple · October 2026
“Disappointing”
+Location was alright
−There was no electricity in any of the rooms except for the lobby. Apparently the power was out. The staff told the guests it’ll be back up in 20mins but the electricity never came back up the entire day till the next morning even after we checked out yet no one bothered to give us (guests) any explanation. We couldn’t even shower at all! (Obviously not in the dark?) When my husband approached the receptionist the next morning, they were so nonchalant about the situation. No apologies given at all. The only saving grace was the restaurant lady who was helping the guests to charge their power banks, phones etc in the lobby. Such a disappointment! It is not about the power outage but the service and lack of initiative. Also the guest beside our room injured herself in the dark at night and the hotel staffs did not care
jazcynth
Philippines · Couple · October 2026
“Best alternative to Kazbegi Hotel”
+The location is perfect, its very close to Kazbegi hotel (which is one of the best hotels there) and honestly this is a good and more affordable alternative. Has a really nice view of the mountain. Restaurant is amazing, high quality food. Staff were all friendly
−The bathroom had no proper separation with the toilet and drainage is bad. It floods when you shower.
Florian
Austria · Solo · October 2026
+The Restaurant/Lobby is very comfortable and the food is also very good. Also the stuff is very friendly
−Sadly the door at my room didnt close fully (308), the main balcony was not available cause of constraction work and also it’s not a good thing when you have to pay extra for an Espresso when Breakfast is included
Massimo
Italy · Couple · October 2026
“Ottimo rapporto qualità-prezzo”
+Ottimo rapporto qualità-prezzo. Vista stupenda sul ghiacciaio e sulla chiesa della Trinità. Colazione essenziale buona. Ristorante per la cena molto buono.
−Materasso troppo duri, pareti sottili dove si sente tutto.
Omar
Georgia · Couple · October 2026
“Было тепло хотя наулице дубак но в комнате было комфортно”
+Вид из окна фантастический
−Не работали каналы по тв вот и вся беда
Isabel
Germany · Couple · October 2026
+Schöne große Zimmer, bei uns sogar mit Bergblick. Das Personal war super freundlich und das Restaurant im Hotel ist auch zu empfehlen! Gute Auswahl beim Frühstück.
−Es gibt keinen Schrank o.Ä. im Zimmer, was uns für zwei Nächte aber nicht gestört hat.