Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 89 reviews.
Felix
Kenya · Family · December 2025
“***** (5 star) EXCEPTIONAL HOST IN KIGALI”
+Polite, friendly and professional team. It was the best experience working with the team of gentlemen. Looking forward to coming back. Highly recommend 10/10 😊👏
−Timely services Cleanliness Follow up
Wambui
Kenya · Couple · December 2025
“I love my stay here”
Tom
United Kingdom · Couple · December 2025
“BEWARE - SCAM LISTING. Dangerously unhygienic, rude staff, no breakfast, shared bathroom.”
+BEWARE: THIS LISTING IS A SCAM There was nothing to like about our stay here.
−BEWARE: THIS LISTING IS A SCAM Where to start with this one! Our stay at All In Lodge was almost comically nightmarish. We had booked a week, but after seeing the room, we reduced it to one night just for a place to sleep after a long day. The manager refused to take a card payment and demanded cash only. But not the cash amount for the booking - he wanted more than that. The room had nothing that was listed in the booking: no garden view, no air conditioning, no tea and coffee maker. The shared kitchen was unusable for all the dirty dishes and pans. The lamps didn't work. The sheet didn't fit the bed and the mattress beneath it was disgusting. There were 2 paper thin pillows, and when we asked for more, we were told no. The bathroom wasn't attached and was shared with another room, which we were told was the owner's and would stay locked. But most of all, it was FILTHY. The room hadn't been cleaned much at all, the floor was dusty, the slippers provided were muddy, under the bed there was thick dust, sofa bottles and other trash. After reducing our booking to one night, the manager was rude, insulting, and unhelpful. He refused to let us talk with the owner to get clarification, a
Joshua
Canada · Solo · December 2025
“I did not stay and I had to book a hotel”
+I could not stay there and had to leave because there was no internet
−No internet
Frances
Canada · Solo · November 2025
“Horrible place. I met a European man stayuthere who had also been screwed and was not getting breakfast which was suppos”
+Absolutely nothing. I did not stay there, because I was denied the reservation I made for $13 a night. They offered a room at $20 a night after sending me an email increasing it to $17.
−What I just said. Not a good location either. And the reception man did not like that I was getting upset with their treatment of me. The whole incident started by him asking for proof that I had a reservation at all!!!
John
Kenya · Couple · November 2025
“INN LODGE, BIG NO.”
+The lodge looks well kept from the outside which is welcoming.
−The shared toilet has got water dripping all through making the floor to always be messy. The staffs there don't care to clean up the mess in the toilets. In our room found used condoms confirming that the room was not washed at all by the person in charge.
Mohammad Ahsan
Finland · Group of friends · November 2025
+Nothing accutally
−Bathroom dirty, no good commitment , bad location,
Maridzo
Zimbabwe · Solo · November 2025
+Lounge very good
−Place was not clean
james kimani
Kenya · Solo · November 2025
“They can surely do better than that it's more of a lodging than a B&B”
+Location is near the road
−They never cleaned for the entire 3 days neither changed beddings. You have to shop for everything Sugar,salt tea . Basically evething they only give soap and Tissue no bare minimal
Joy
United States · Solo · November 2025
“Dishonest Practice”
+The staff was very helpful. The linen was clean which I appreciate the most . The breakfast was great.
−The bathroom smells. The owner raised the room charge twice on the day of my arrival. Then he hided what he had done. The owner is very dishonest and did not admit what he did. I found out this later and had to contact Booking.com multiple times. Booking.com had cleared what happened but I never got the refund. They asked me to pay in cash and did not give me the receipt.