Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 90 reviews.
Alejandra
Spain · Solo · October 2026
7.0+The beds Were very nice!!! And also the location
−The toilet was broken and it come out water all the time you flash. basic acomodation for that price
KLMc79
Australia · Solo · September 2026
8.0+This hotel caters to those who are swimming with whale sharks. It is a short drive to the dock you leave from. The room was clean, and of a reasonable size. The staff were lovely and friendly 😍 There is a restaurant on site which served a small variety of tasty Indo and western food, and reception had fridges with cold drinks and snacks. I would stay here again
−There is not much around here within walking distance but as most, if not all, people are staying for whale shark trips this is not a problem
shelly
United States · Solo · August 2026
9.0“New, clean, sweet staff, GoPro with tour”
+The room is new and so spacious and comfortable with space to unpack your belongings. The staff are wonderful and keep everything impeccably clean. Location is good with a few warungs within walking distance. And you can book a nice whale shark tour when you check in. GoPro footage is included. Other reviews mention that breakfast is over by the time the tour returns. But the hotel obviously listened to the reviews and changed the breakfast hours when I stayed there. Breakfast ends at 11 now. So you’ll def get your included free breakfast. Laundry service was good.
−It was expensive and out of my normal budget.
Wilkinson
United Kingdom · Solo · August 2026
10.0+Very close to the port for whale shark tours. Spacious room with great facilities (hairdryer, TV etc). The restaurant in site had lots of good options. Comfortable and clean room.
−We had an issue where the water stopped working in our room but when we went to reception they fixed this immediately.
King
Australia · Solo · August 2026
8.0+Clean and comfortable, Just what you needed for a one night stay for the Whale Sharks. Do not expect anything more.
Grace
Australia · Solo · July 2026
7.0“Great overnight stay to see whale sharks”
+Great aircon, a shower with hot water that worked well. Good size room & porch with seating. Supplied water and kettle. Check in and out was easy. Well worth the price.
−Toilet had been leaking before we arrived, clearly has been leaking for some time due to water marks. Shame this hasn't been fixed. There was no mini fridge ?? Very strange and quite a shame for us. The bed was not comfortable! This place could have been a really good stay with those two things fixed up. The breakfast is a shame because 95% of people come here to do a whale shark tour starting 4am-10am. Yet, their breakfast goes 8am-10am. I found this very strange and questioned it and was told most people are back by then but in my experience thats not true. We got back at 10.20 am and no breakfast was on offer, with many arriving back afterwards. Seems like a waste to offer a breakfast at a time you know 95% of your customers can't attend. They wouldn't do breakfast later for you either. Seems like they don't actually want to give you breakfast!
jean louis
France · Couple · September 2026
8.0“Ok”
+Ok
Yki_ono
Russia · Solo · August 2026
10.0+Чисто, комфортно, хорошие завтраки, выспались. Отличное место, чтобы поплавать с акулами
−Рядом особо ничего нет кроме акул, но мы на мотике с местными доехали до пляжа. Такси вызвать не возможно
Soufiane
Belgium · Solo · August 2026
9.0“Goede plek voor walvishaaien te bezoeken”
+hygiene, matrassen, personeel
antonio
Italy · Solo · August 2026
7.0“Utile per vedere gli squali balena, senza fare una levataccia a Sumbawa Besar”
+Probabilmente l’unico hotel di buon livello di questa parte di Sumbawa, dove si va per vedere gli squali balena. Lo staff è gentile, anche se pochi capiscono l’inglese. La pulizia è ok. I letti sono comodi. Il ristorante è buono.
−Dalla doccia praticamente non usciva acqua.