Alexandre Troya

Name: Alexandre Troya
Address: Rafael Puig Lluvina, 2, Playa de las Americas, 38670, ES

8.2Very good3,587 reviewsSee rooms

Hotel

Rafael Puig Lluvina, 2 · Playa de las Americas

Facilities at a glance

Free Wi-Fi
Parking
Hot tub/Jacuzzi
Room service
Daily housekeeping
Family rooms

About this place

El Alexandre Troya se sitúa frente a la Playa de Las Américas, uno de los centros turísticos más renombrados de las Islas Canarias. Además, se encuentra muy cerca del Centro de Convenciones Magma, rodeado de una amplia oferta de ocio que incluye tiendas, comercios, bares y restaurantes en sus inmediaciones. A tan solo 300 metros del hotel encontrarás también una parada de transporte público.

Choose your room

Pick check-in and check-out to see live room prices.

9 room types

Choose your room
Room type	Guests	Show prices
Family Room 31 m²Double bed, 2 × Sofa bed, 2 × Twin beds	Sleeps 4	Show prices
Junior Suite 37 m²Queen bed, Sofa bed	Sleeps 4	Show prices
Deluxe Double or Twin Room with Spa Bath 57 m²2 × Twin beds	Sleeps 2	Show prices
Panoramic Room, Hot Tub, Beach View (Alexandre) 57 m²2 × Twin beds	Sleeps 2	Show prices
Club Room, Balcony (Alexandre) 27 m²2 × Twin beds	Sleeps 3	Show prices
Junior Studio Suite, Balcony, Sea View 37 m²2 × Twin beds, 2 × Sofa bed	Sleeps 4	Show prices
Standard Double Room Alexandre 27 m²2 × Twin beds	Sleeps 2	Show prices
Superior Family Room 31 m²4 × Twin beds, Sofa bed, Queen bed	Sleeps 4	Show prices
Standard Double Room 27 m²2 × Twin beds, Double bed	Sleeps 2	Show prices

What this place offers

Internet

Free Wi-Fi

Parking

Pool & wellness

Outdoor pool
Spa
Gym
Sauna
Turkish bath
Hot tub/Jacuzzi

Food & drink

Restaurant
Bar
Breakfast
Room service

Services

24-hour front desk
Concierge
Laundry
Daily housekeeping

Family

Family rooms

Accessibility

Elevator

Outdoor

Beachfront
Garden
Terrace

General

Non-smoking rooms

Location

Address
Rafael Puig Lluvina, 2, Playa de las Americas, 38670, Spain
0.6 km from the center of Playa de las Americas

Questions about this stay

Quick answers from the information this property gives us.

What are the check-in and check-out times?
Check-in from 14:00. Check-out by 12:00.
Is Wi-Fi included?
Yes, this property lists free Wi-Fi.
Is parking available?
Yes, this property lists parking. Check the room offer for any fee.
Can I add breakfast?
Breakfast is available with selected room offers.
Does the property have a pool?
Yes, this property lists a swimming pool.

Guest reviews

8.23,587 reviews

Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 200 reviews.

Cleanliness6.0

Service9.0

Location8.0

Room quality7.5

Amenities9.5

Value for money8.5

Food and drink6.5

Hazel
Ireland · Family · November 2026
6.0
“A nice hotel but be very mindful of the location when booking.”
+The pool and the spa area are lovely. Breakfast is good. Lovely breakfast staff that remembered I was gluten free.
−It was extremely noisy- renovating going on and alot of drilling from 8 am. The hotel is in close proximity to late bars and night clubs so noisy into the early hours:
gordon
United Kingdom · Group of friends · November 2026
1.0
“Terrible, the good things that the staff did were far outweighed by the bad elements which we were all forced to put up”
+We have stayed at this Hotel before on an all-inclusive basis, and enjoyed our stay very much but the transformation this time was disastrous, with heavy drilling making our rooms shake during our stay. 5 visits to our room for a safe deposit system that did not work due to a faulty battery and charges exacted upon us on both rooms for the half- board service which we had booked and paid for on Day1.in January of this year.
−Far too much , as above.. this was not a holiday but an endurance test, as we could not be moved due to lack of alternative rooms available.
Martina
Ireland · Couple · November 2026
9.0
“Really recommend a stay here”
+Beautiful hotel fabulous adult pool area
−Loved the jacuzzi bath but shower area needs some maintenance
Sean
Germany · Couple · October 2026
7.0
“Fine but numerous details detracted from the experience.”
+Infinity pool is great. Food quality and variety at the evening meal buffet. Pool bar snacks. Large room even for standard. Location.
−Breakfast food quality is poor. Dirty glassware in buffet restaurant. Unorganised layout and process in the restaurant. Most staff quite unfriendly/unhappy. Large cockroach in the bathroom at night (from drain). Used mugs not replaced with clean ones. Seemingly reserving sun beds with towels for hours is acceptable. €2,50 for a small bottle of water is ridiculous.
Friðjón
Iceland · Couple · October 2026
1.0
“Noise, noise and noise”
+Infinity pool
−Location, outdated room decor, noise during night because the clubs are next door and the music is untill 4 in the morning everyday, trash around sunbeds everywhere, room was not soundproof. There was constant drilling noise in the hotel because of renovations.
Giorgio
Germany · Family · November 2026
9.0
+Das Frühstücksbuffet bot eine gute Auswahl und die Grillgerichte beim Abendessen waren köstlich. Die Zimmer waren perfekt, sauber und komfortabel, das Badezimmer war sehr modern.
−Beim Abendessen gab es nicht viel Auswahl. Das Buffet war mehrmals leer und wurde nicht nachgefüllt. Die Teller wurden mehrmals nicht richtig gespült.
Di Michele
Germany · Family · October 2026
8.0
“Buono ma si puó ancora migliorare”
+La coordialita in reception e la premura di tutti i camerieri compreso il personale delle pulizie
−La cucina dovrebbe migliorare..alcune pietanze erano troppo cotte
Farsky
Slovakia · Family · October 2026
10.0
“10 bol som spokojný.”
+Bol som spokojný so všetkým.
−Všetko bolo v pohode.
Romy
Netherlands · Couple · October 2026
6.0
“Zou het niet aanraden.”
+Het receptiepersoneel was aardig en dacht graag met je mee. De infintypool was heel relaxed, dat was een zwembad voor 16+ waardoor het een stuk rustiger was dan het andere zwembad. Ook hier was een bar aanwezig.
−* Iedere dag werd de kamer schoongemaakt, maar ook iedere dag lagen er zwarte haren door de kamer die niet van ons konden zijn. Wij hadden een hottub in de kamer, toen we deze aanzetten ontstonden er gele vettige randen in het bad. * Het personeel van de bars bij het zwembad waren niet heel vriendelijk, ze waren vaak chagrijnig en reageerde kortaf. Er was 1 jongenman die het wel echt leuk deed, maar de rest helaas niet. * Het was fijn dat je de buren niet hoorde doordat de kamers best goed geluidsdicht waren. Helaas hoorde je wel iedere nacht hele harde muziek van de strip waar je tegenover zit. Dit ging tot 5:00 door. * Wij vonden de bedden erg hard, dit is natuurlijk persoonlijke voorkeur. * Het ontbijt is opzich vrij variërend, maar ook vrij gericht op het britse ontbijt. Op de eerste avond hebben wij bij het restaurant gegeten, het eten was smaakloos en op z’n warmst lauw.
Ruben
Spain · Couple · October 2026
4.0
“No se puede hacer obras en un hotel con público”
+La ubicación y amabilidad del personal
−Están en obras de mantenimiento y renovación, no avisan ni te notifican nada, tan solo te levantas con ruidos de taladros a las 8 de la mañana

Good to know

Check-in & check-out
Check-in from 14:00 · check-out until 12:00
Pets
Pets are not allowed

Facilities at a glance

About this place

Choose your room

9 room types

Family Room

Junior Suite

Deluxe Double or Twin Room with Spa Bath

Panoramic Room, Hot Tub, Beach View (Alexandre)

Club Room, Balcony (Alexandre)

Junior Studio Suite, Balcony, Sea View

Standard Double Room Alexandre

Superior Family Room

Standard Double Room

What this place offers

Internet

Parking

Pool & wellness

Food & drink

Services

Family

Accessibility

Outdoor

General

Location

Address

Questions about this stay

What are the check-in and check-out times?

Is Wi-Fi included?

Is parking available?

Can I add breakfast?

Does the property have a pool?

Guest reviews

Good to know

Check-in & check-out

Pets

Guest reviews