Aldea Balam

Name: Aldea Balam
Address: Carretera Tulum - Coba Km. 21.5 Francisco Uh May L1 M3, Tulum, 77796, MX

8.5Very good34 reviewsSee rooms

Hotel

Carretera Tulum - Coba Km. 21.5 Francisco Uh May L1 M3

Facilities at a glance

Free Wi-Fi
Parking
Airport shuttle
Outdoor pool
Room service
Daily housekeeping

About this place

Luxurious Amenities Aldea Balam offers a range of luxurious amenities including an outdoor swimming pool, free bike rentals, and a garden for guests to enjoy during their stay. Delicious Dining Options Guests can indulge in a variety of American and Caribbean dishes at the hotel's restaurant or unwind with a cocktail at the bar, providing a delightful dining experience. Exceptional Guest Services With multilingual staff available 24/7 at the reception, guests can enjoy round-the-clock assistance for a seamless and unforgettable stay at Aldea Balam. Book now to experience a perfect blend of comfort and hospitality at Aldea Balam in Tulum!

Choose your room

Pick check-in and check-out to see live room prices.

7 room types

Choose your room
Room type	Guests	Show prices
Villa with Garden View 30 m²King bed	Sleeps 2	Show prices
Superior King Room 47 m²King bed	Sleeps 2	Show prices
Budget Double Room 16 m²Double bed	Sleeps 2	Show prices
Bungalow with Patio 23 m²King bed	Sleeps 2	Show prices
Superior Queen Room with Two Queen Beds 47 m²2 × Queen bed	Sleeps 4	Show prices
Villa with Pool View 30 m²King bed	Sleeps 2	Show prices
Villa with Garden View 40 m²2 × Double bed	Sleeps 4	Show prices

What this place offers

Internet

Free Wi-Fi

Parking

Transport

Airport shuttle

Pool & wellness

Outdoor pool

Food & drink

Restaurant
Bar
Breakfast
Room service

Services

24-hour front desk
Laundry
Daily housekeeping

Family

Family rooms

Outdoor

Garden
Terrace

General

Pets allowed
Non-smoking rooms

Location

Address
Carretera Tulum - Coba Km. 21.5 Francisco Uh May L1 M3, Tulum, 77796, Mexico
21 km from the center of Tulum

Questions about this stay

Quick answers from the information this property gives us.

What are the check-in and check-out times?
Check-in from 15:00. Check-out by 12:00.
Is Wi-Fi included?
Yes, this property lists free Wi-Fi.
Is parking available?
Yes, this property lists parking. Check the room offer for any fee.
Can I add breakfast?
Breakfast is available with selected room offers.
Does the property have a pool?
Yes, this property lists a swimming pool.

Guest reviews

8.534 reviews

Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 34 reviews.

Cleanliness7.7

Service9.2

Location7.2

Room quality9.2

Amenities9.2

Value for money8.7

Food and drink8.2

Andrea
Canada · Couple · January 2026
8.0
+Nice rooms, easy to catch bus into town, good breakfast
−Our room was close to noisy road, it is about 20 minutes bus, no problem once you figure out where to catch it
Tassi
United States · Solo · July 2025
10.0
“Perfect Stay”
+I love everything about this property. I stay here every time I return to Francisco uh May. Their pool is looks like a cenote and is always cool and refreshing. Their property has plenty of hammocks, including in the room, to relax in. Lots of shade and the restaurant is right there as well.
−Nothing...everything is great.
Admin
Mexico · Family · May 2025
10.0
“Exceptional”
+The property is great, the pool beautiful. Quiet, friendly, and the rooms are great! Big and very comfortable. We loved it!
−Environment, green all around, the pool is great, breakfast was super!
Julio Marcial Salazar Vázquez
Mexico · Solo · August 2026
7.0
“Familia Salazar”
+La piscina estubo en exelente temperatura
−La falta de restaurante creo sería una exelente opcion
stephanie
France · Couple · August 2026
8.0
“Bon séjour et très bon restaurant à coté”
+Le réceptionniste a été très sympathique et accueillant ; Le petit déjeuner servi dans le restaurant à côté était très copieux et de bonne qualité. La chambre était très correcte ; la literie confortable mais les draps étaient un peu "usés" . La piscine était très appréciable avec la chaleur et la fatigue de la route.
−La proximité avec la route assez passante (mais pas trop la nuit) ; la qualité des draps (un peu élimés) ; la distance avec Tulum est plus grande que l'on imaginait mais avec une voiture de location ça se fait
Silvia
Netherlands · Couple · May 2026
8.0
“Leuk, klein, cosy complexje met mooi tuintje en zwembadje. Aan de doorgaande weg, maar toch lekker rustig en prima uitva”
+Leuk, klein, cosy complexje met mooi tuintje en zwembadje. Aan de doorgaande weg, maar toch lekker rustig en prima uitvalsbasis om Coba te bezichtigen.
aurelie
France · Solo · April 2026
8.0
+L emplacement et L hôtel est un Havre de paix
−Il n y a pas de frigo dans les chambres donc pour faire 2/3 courses ou gardé de la nourriture c est impossible
Mal & Fra
Italy · Couple · March 2026
8.0
+La camera era molto bella e spaziosa (piano rialzato con balcone) e la struttura è immersa nel verde di un giardino tropicale con piscina che sembra un cenote. La distanza da Tulum per noi non era un problema dato che avevamo un'auto a noleggio ma considerate che si trova a circa 20 minuti di auto dalla città.
−La pulizia potrebbe essere migliorata. Lo staff non è stato molto disponibile abbiamo notato parecchio distacco. Il ristorante aveva orari ridotti e non molte opzioni disponibili (siamo stati durante il periodo di capodanno potrebbe essere dovuto a questo). La strada è parecchio trafficata ma dalla nostra camera non si sentiva.
REMI
France · Solo · January 2026
10.0
+Le calme , la fraicheur , la tranquillité , le couchage , la proximité du transport en commun
Sylvio Milach
Germany · Couple · January 2026
7.0
+Super nettes Personal. Das Essen war auch ok.
−An der Strasse. Kalte Zimmer. Man kann keine nassen Sachen bzw Handtücher trocknen.

Good to know

Check-in & check-out
Check-in from 15:00 · check-out until 12:00
Pets
Pets on request

Facilities at a glance

About this place

Choose your room

7 room types

Villa with Garden View

Superior King Room

Budget Double Room

Bungalow with Patio

Superior Queen Room with Two Queen Beds

Villa with Pool View

Villa with Garden View

What this place offers

Internet

Parking

Transport

Pool & wellness

Food & drink

Services

Family

Outdoor

General

Location

Address

Questions about this stay

What are the check-in and check-out times?

Is Wi-Fi included?

Is parking available?

Can I add breakfast?

Does the property have a pool?

Guest reviews

Good to know

Check-in & check-out

Pets

Guest reviews