Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 200 reviews.
Nigel
United Kingdom · Solo · November 2026
9.0“A very convenient and comfortable stay which suited my needs very well”
+A large bright room, with a quiet stay for 2 nights. Check-in instructions were very clear. Good to have convenience stores on the doorstep. Straightforward 20 minute walk into the centre. Very comfortable chair!
−Shower head was almost entirely blocked with limescale. Would have welcomed knowing sooner how check-in would operate - there was no indication on the app. More low level lighting would have been nice (just the one table lamp). Room for a sofa?
Joanne
United Kingdom · Couple · November 2026
8.0“Efficient, convenient, excellent value for money”
+Convenient entry, good location, very clean
−I didn’t realise the kitchen was separate but it worked out fine for us as it wasn’t busy
Steve
United Kingdom · Couple · November 2026
8.0+Nice comms. Easy instructions. Perfect for what we needed.
−N/a
Daniel
United Kingdom · Solo · October 2026
3.0+Everything was newish.
−Dear Team, I would like to express my serious disappointment with the conditions of your accommodation. First and foremost, the lack of adequate heating is completely unacceptable, particularly during cold days and nights and especially in an older property. Heating is a basic requirement, not an optional luxury, and guests should reasonably expect accommodation to provide a comfortable temperature. Secondly, the shower facilities were extremely poor. There was either no hot water or, when hot water was available, the water pressure and flow were so weak that it was practically impossible to take a proper shower, let alone rinse soap off properly. I fully appreciate that you offer accommodation at more affordable prices. However, a lower price does not justify the absence of basic facilities such as adequate heating and a functioning hot shower. These are minimum standards that any paying guest should be entitled to expect. Furthermore, the washing machine was not working. This was particularly frustrating because the availability of a washing machine was one of the main reasons I chose your accommodation in the first place. I contacted you regarding this issue and, despite waiting
Victor
United Kingdom · Couple · October 2026
5.0“Very worrying on arrival. No human !!”
−Arrived with no wifi available [in the street] and did not have the lock details. These should be sent before we left early home that morning, or the day before
morrin
Ireland · Couple · October 2026
8.0+Great location, was able to walk into st albans city,and about 20 min drive to Luton airport.
−I wasn't aware that it is a shared kitchen , but it wasn't a problem either.
DAVID WEBBER
United Kingdom · Solo · October 2026
9.0“Good choice!”
+Ticked all of my boxes! Comfortable bed/great bathroom with good shower and heated towel rail/good price/excellent Internet (better than my home Internet!!!)
−I think the tv didn't have an aerial cable, but I watched TV on my phone, so not a problem!
Motunrayo
United Kingdom · Solo · September 2026
9.0+Very Comfortable space and had all the necessary amenities
Ojay
United Kingdom · Family · September 2026
9.0“Spotlessly clean room & bathroom, super fast WiFi, and easy car parking, comfortable, and great”
+Clean, comfortable room and spotless bathroom , exactly what I wanted. Fast, reliable WiFi and convenient car parking made the stay easy. Great value, would stay again.
Varley
United Kingdom · Solo · September 2026
8.0+Room was comfortable, clean and convenient. Suited our needs.
−Would have liked a proper reading light on a slim stand next to bed.