Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 51 reviews.
Nilukshi
Sri Lanka · Solo · October 2026
+Very clean & well furnished rooms. Very friendly sfaff . We were welcome with a fresh fruit juice. Which was a refreshing and thoughtful gesture. We will highly recommend it and would love to return.
−Exceptional Service
Stephen
United Kingdom · Family · August 2026
“Cut short- don’t book based on pictures”
+Has the potential to be a wonderful small hotel, with great friendly staff doing there absolutely best to make your stay pleasant. The beach is beautiful and clean
−Don’t book this based on the pictures, the pool is broken, and not maintained, so nowhere to spend time if beach isn’t right for you or your family. Generally the hotel is under invested by the owner with a lot of things needed replaced or repaired.
Christian
Germany · Couple · July 2026
“A Hidden Gem on the Coast (warm and inviting)”
+The lodge is uniquely positioned in an area where there are virtually no comparable competitors. Its beachfront location is a real highlight and creates a relaxed, enjoyable atmosphere. Dom is a fantastic host, and he and his team are always friendly, welcoming and willing to help. The service is consistently attentive without being intrusive. The food is good, and combined with the location and hospitality, it makes for an excellent place to stay. Overall, it’s a destination I’d happily recommend and look forward to visiting again.
−The only minor drawbacks are external to the resort itself. The beach immediately surrounding the property can sometimes have litter left by members of the local community, although the management team does a commendable job of keeping the area directly in front of the resort clean and presentable. During busy periods, particularly when there are day visitors, the atmosphere can become a little noisy. That said, this is part of the nature of a popular beachfront destination. The resort itself is perhaps starting to show its age in places, and a refresh or phased upgrade would enhance what is already a fantastic property. Even so, the exceptional location, friendly staff and welcoming atmosphere far outweigh these minor points.
Prasantha
Australia · Couple · July 2026
“Great property, close to the beach - and lovely staff who were very hospitable and made our stay special”
Mr
Australia · Solo · June 2026
“Would we stay again- Yes”
+Super friendly attentive staff. Great Sri Lankan breakfast Great location right on the beach Nice size individual Cabana rooms with private balcony. Big four post bed with mosquito nets attached. Lots of cute friendly dogs Onward travel arrangements organized at no additional charge. Card payments are not always available due to signal strength, so make sure you have cash to settle the bill 😉 Onsite swimming pool area (but see below) with bar and views out to sea.
−The pool could do with some maintenance
Marie
Australia · Couple · April 2026
“Lovely resort & I highly recommend this quiet accommodation with seaview”
+Wonderful resort, lovely staff, great breakfast, very comfortable and spacious room.
−It was a perfect resort
Giffard
Sri Lanka · Family · March 2026
“Good location, good food, spacious rooms and excellent staff.”
+The range and quality of food on offer at Alai is excellent. Locals will enjoy traditional Sri Lankan dishes, while those from overseas will find a selection of dishes catering to a wide range of tastes. Rooms are spacious, private and conveniently located close to the restaurant and pool area. Staff are focused on delivering a high level of customer service. They are happy to accommodate most requests to ensure guests are comfortable during their stay. Within walking distance of Mullaitivu town centre.
−Due to the property's close proximity to the ocean, it has prematurely suffered from the harsh effects of salt and sand blasting winds. The accommodation's exterior is in need of some minor maintenance to ensure their star rating accurately reflects guests expectations. The swimming pool also has little protection from sand laden coastal winds. This results in a daily battle for staff to maintain the pool to a high level of cleanliness. I feel this is more a site issue rather than a reflection of poor maintenance.
Kirsten
Norway · Solo · January 2026
+The food was amazing and all the staff were friendly and helpful. The location is beautiful and close to the beach.
−The water pressure in the shower was bad and even though it was very clean some parts of the hotel looked a bit old and shabby.
Maria
Germany · Couple · August 2026
+Sehr ruhig gelegenes Hotel mit einem tollen Zugang zum Strand. Das Personal war sehr freundlich!
Mathumeta
Switzerland · Group of friends · August 2026
“einfach katastrophal, dass wir nach einer Nach wieder gegangen sind, obwohl wir 2 Nächte gebucht haben.”
+gar nichts
−einfach alles - der Leiter war sehr unhöflich, habe in ganz Sri Lanka noch nie so einen schlechten Service und Leiter gesehen wie hier. Die Bettlaken sowie die Badtücher waren nicht sauber. Es kam fast kein Wasser aus dem Duschkopf. Die Türe hat ein kleines Loch.