Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 53 reviews.
Mal
Australia · Couple · March 2026
7.0“Old school charm, cheap and cheerful.”
+The private onsen and friendly staff.
−Felt dated, Beds too firm, pillows uncomfortable.
Iris
Hong Kong SAR China · Couple · March 2026
8.0+Staffs are very nice and helpful. Room is clean even though it's a bit outdated.
−Breakfast can be a bit better.
Erico
Netherlands · Group of friends · March 2026
4.0+Good location. The onsen outside was nice, though inside it's poorly maintained and moldy.
−The bathroom smelled of mold very strongly! The facilities are quite dated and moldy. I found a cockroach in the room. It was quite dirty. The pillow was super uncomfortable. Definitely not worth the price!
Lee
New Zealand · Group of friends · March 2026
6.0“Interesting spot if you're looking for something unusual.”
+Great location. Breakfast was pretty good. The hotel itself is extremely old, much older than it looks like in the pictures. Having no beds was super disappointing and uncomfortable. It's definitely pretty quirky, and some people might consider that, charm. However, you need to know what you're in for with this place.
−Just a simple bed would have been good. And the price we got charged was evidently much higher than other hotels in the region.
Tomas
Lithuania · Couple · March 2026
6.0“Dated hotel with good outdoor onsen”
+Good location a few minute walk from the ski lifts, ski lockers in the hotelk and good breakfast buffet. Staff was friendly and helpful. The highlight was the outdoor onsen!
−Hotel is dated, not very well maintained and rooms have a stale smell. Not a major dealbreaker as keeping windows open for a few hours has helped with this. Given all this, it felt expensive.
Geoff
Australia · Group of friends · February 2026
6.0“Awesome location. Short flattish walk to Akakura Onsen ski field.”
+Excellent location for skiing at Akakura Onsen. The staff are very friendly and helpful.
−The property has had better days. Decor is from a bygone era. That said our rooms were spacious and clean.
John
Australia · Couple · February 2026
8.0+Amazing onsen, extremely friendly staff, we were made to feel very welcome. Very close to the ski slope and in the town.
−The hotel is a bit dated, but that in itself has its own charm.
Andrew
Australia · Solo · February 2026
9.0“Someone needs to make a movie here 😆”
+This was a fascinating place to stay. I was there in February to snowboard and it was a bit late in the season to get the powder I was hoping for but the hotel itself was a great compensation for the slightly disappointing conditions on the hill. I’m an amateur photographer and it was incredible to walk through the huge maze of the hotel and take pictures. The vibe is difficult to capture but if you like a slightly eccentric movie-like experience (Wes Anderson?) with old school character this is your sort of thing. Long corridors, big dining areas, 6 different onsens (3 male, 3 female) some outdoor, some indoor; art and artworks all over the place, a couple of ping pong tables, fireplaces, circular staircase, gold and velvet, good ski equipment storage, grand and intimate at the same time, etc, etc. Staff were very helpful (not much English but that’s standard) - complimentary shuttle bus to Myoko Kogan station; just ask and they’ll sort you out.
−I’m obviously a fan. I loved it.
Phill
Australia · Family · February 2026
9.0“Recommend highly”
+The staff were amazing.
Zhong Yi
Singapore · Group of friends · February 2026
7.0“Old place, great onsen, friendly staff, good Japanese breakfast, poor western options”
+Location was perfect. In between the Kumado lift and the main street. Onsen, especially the outdoor one, is amazing. Tattoos are not allowed but there are private Onsens to rent, with an outdoor zen garden.
−Old. Things are falling apart but the staff trying their best to upkeep. It's still fully functional. We had a "suite" with a living room and a sleeping tatami room. But the two rooms are separated by a public corridor. It's weird, but in the end it's functional and surprisingly useful. We ended up putting all our luggage and gear in the living room. Then left the sleeping room really empty and clean for sleeping. Breakfast was mixed quality. I've stayed at cheaper and equally old fashioned hotels and ryokans (Shiga Kogen and Nozawaonsen) with much better breakfasts. The breakfast here felt like it was made without care. There was little warm food and no warm protein. Bread was hard and dry. Sausage was hard. Fish slices boney. Scrambled eggs overly searched. The Japanese food was great though. Tasty curry rice. Delicate tofu. Interesting side dishes including sweet marinated crickets!