Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 44 reviews.
761lilu
Couple · March 2026
“Avoid this hotel”
+This hotel was very disappointing and misleading. The listing clearly states there is a rooftop infinity pool, but there is no pool at all. There was also no hot water in the room, which is unacceptable. The bed was extremely hard and the room was dirty when I arrived. I checked out immediately and booked another hotel. I would not stay here again and do not recommend it.
jamesdkearns
Solo · January 2026
“Avoid”
+On Agoda two names took 3 House to resolve issue 500,000 VND deposit had ask for receipt TV doesn’t work and had spit marks on it and not clean No hot water it was turned off Smooth tiles in bathroom and slippy when wet. Slip and fall defo No hall lights at night Very dangerous for guests Shower curtain is black with mould Exposed electrical points Broken furniture Night staff sleep with hotel main entrance open Laundry service extort charge per items not by kg
georgieh314
Group of friends · December 2025
“Disgusting Hotel should be closed down”
+The only positive thing about this hotel is the location. I wouldn’t stay there for free. The moldy stench is everywhere. So happy that we stayed only 2 days.
“Outrageous”
+Outrageous The "Adina" Hotel in Da Nang is a disaster, and we would warn every customer not to book there! We made an online booking through Agoda and received a booking confirmation!! When we arrived at the hotel, we were simply told that there were no rooms available; the hotel was fully booked! We checked directly on three different online booking portals, and all three reported that there were still rooms available, but they were more expensive! Even though we had a booking confirmation, we were simply turned away! The reason is probably that our rooms were a special offer from Agoda. These rooms were apparently given to customers who wanted to pay more. After that, only significantly more expensive rooms were available, but they refused to give them to us. So they are lying to us! After some discussion, we wanted to speak to the manager and were only told "there is no manager"! The entire time, this person named "Sam" (if that's not a lie too) treated us with an arrogance, ignorance, indifference, and unfriendliness we've never experienced before! She lied to us directly and then simply ignored us, didn't even look at us, and didn't answer any of our questions! No apology, no
+These pictures they have up are from when the hotel must have opened up, the rooms need a major renovation and so does the bathroom, the a/c didn’t work in my room it was so hot, went to breakfast at 7am and almost all the food was gone and staff not putting out new food, the only good thing about this hotel is the location and the staff was the best trying to accommodate for poor shape this hotel was in, to the owner of this hotel stop being cheap and renovate your hotel. Soon no one will want to stay here, there is many other nicer hotels in the area for the same price
“Reality behind the facade”
+When you see all the pictures you think you are going to get an amazing room. Unfortunately I got a box room right at the back of the hotel. I was told straight away that I would not get housekeeping as I was only there for 4 days. I had to beg the maid for a new toilet roll which she reluctantly gave me. Apart from one lady on reception most of the staff were not so much unfriendly but cold.The hotel looks amazing from the outside and from the pictures in their advertising. I would definitely give this hotel a ‘thumbs down’
+シャワーが固定のため不便 それ以外はまあまあ良い
Y6772PIsandym
Couple · February 2025
“Absolutely unacceptable!”
+We’ve been traveling for a year, usually staying in much more budget-friendly hotels, and yet they’ve all been infinitely cleaner and better maintained than this one. This is the first time we’ve ever experienced something like this! We adapt to everything,we’ve slept in the jungle, in the mountains, on the floor, in very cheap hotels,and never, NEVER have we had this problem! They changed our room three times, and each was worse than the last. In the final one, they told us they would "clean" all the disgusting mess... and what did they do? Someone came in with a broom, just moved the dirt around, and instead of dust under the bed, we ended up with chunks of dirt all over the room. Behind the toilet? Full of filth and rotting tissues. The other rooms we saw? Broken lamps, torn sheets, cracked furniture... a complete disaster. We’re attaching pictures so you can see for yourselves! And the issue isn’t just the rooms,the elevator, lobby, everything is filthy! It looks like they just do a quick, superficial wipe, and even that is poorly done. The only good thing? The pillowcases and sheets are clean. Thank God for that, at least! To top it off, we’re stuck here. After fighting to lea
+良くないホテル
+Clean and breakfast was a plentiful