Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 200 reviews.
Mohammad
Germany · Solo · July 2025
“Very good”
Caroline
United Kingdom · Couple · July 2025
“Superb”
Elena
Russia · Solo · July 2025
“Avoid this hotel, there are thieves there! They steal money from your card openly! There have already been many victims!”
+this hotel is thieves and scammers!! after booking on booking, having received the card details, there were 4 write-offs from the hotel - and the hotel wrote off the money on its behalf without embarrassment until the money on the card ran out!! and I am not the first victim, read other reviews! I write to the hotel many times, and no answer
−this hotel is thieves and scammers!! after booking on booking, having received the card details, there were 4 write-offs from the hotel - and the hotel wrote off the money on its behalf without embarrassment until the money on the card ran out!! and I am not the first victim, read other reviews! I write to the hotel many times, they are silent, do not answer letters! in the hotel itself there are bedbugs, a lot of bedbugs, you will simply be bitten by them!!! dirt, dust, stench, bedbugs and they are thieves!! this has never happened in the entire history of my travels around the world!!
Aleksandr
Russia · Family · July 2025
“A hotel that doesn't care about its reputation.”
+The bed is comfortable, the blankets are big. The water pressure is good. And that's all that's good!)))
−I booked 2 * double rooms in Acar Airport Smart Hotel from June 26 to June 27. I indicated that I would come from 00:00 to 1:00 a.m. I, my wife and our two children came to the hotel at 00:20. A person at the reception does not speak English at all. With the help of Google, he explained to us that there are no places in the hotel. After 40 minutes, he called a taxi and we went to another hotel. Before that, we discussed with him that we chose Acar Airport Smart Hotel because it is next to the metro. And this man promised us a free transfer to the subway... Well, we arrived at Acar Airport Hotel Plus. We were offered a triple room for four people. We were also offered to pay a taxi to the metro. The hotel worker told us that a taxi would cost about 3 euros. This is, of course, very cheap. But I was promised that it would be free! Minus to their karma. It was too late, we had an early flight and we agreed for that. Two of our children (7 and 9 years old) slept on the same bed. In the air conditioner remote control there were no batteries, screws stuck out of the shelf for the phone next to the beds and we did not have enough towels and bed linen. The number was not ready. I want to c
John
Russia · Solo · July 2025
“Good”
+The room has a refrigerator, kettle, tea and water. The metro station is a few minutes walk away. There are also many different restaurants and cafes near the hotel.
−Breakfast at the hotel is stated as being at 7am. But at 7am nothing was ready. By 7am the staff had only just started to prepare it. As a result there was no time to wait for them, so I had to leave without breakfast.
Anonymous
Mexico · Solo · June 2025
“Tude staff , they charge me double and never got answers so far”
+AVOID THIS PLACE , they charge me double and even more and never got the refound, its been more than one month and they never answer No light in my room and very bad breakfast, rude staff
−AVOID THIS PLACE , they charge me double and even more and never got the refound, its been more than one month and they never answer BE CAREFUL No light in my room and very bad breakfast, rude staff
Dimitry
United States · Family · June 2025
“Cheap but terrible!”
+Location: next to the metro.
−Terrible state of the room. Smoky, because smoking is not prohibited in the corridor. Bedbugs have settled in!
Serdar
Türkiye · Solo · June 2025
“Bad”
+Nothing
−Bedbug inside mattress invade the room and beat my body during two days! The room has very smell smoke. I am non- smoker guy
Strezh
United States · Solo · June 2025
“Bad”
−Disgusting service, no hot water in the room, broken plumbing. I do not recommend
Ahmed
United Kingdom · Solo · June 2025
“Value for money, very good for transit passengers, few minutes walk from metro station, and has all needed facilities.”
+Very near to metro station, 24 hours reception. Staff, everything was clean, good breakfast, and many more.
−Nothing.