Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 23 reviews.
992zarifah
Family · July 2024
“Good experience”
+I booked online and pay when arriving and it’s worked fine for me and t’s was a good experience the stuff was great and helpful the room clean the Customer service they were very kind and friendly people thank you! I recommend it for any other clients
katushabeg2018
Rwanda · Business trip · March 2024
“First time In Hebron”
+Very very pleasant staff. They all made me feel at home away from home . Everyone is willing to help, and they will check on you all the time to make sure you have everything y out need to stay Comfy. I love the “ People centered interaction “ between the management and the workers
“Over rated”
+Hotel is worn out with rooms facilities that obviously had not been maintained for a long period. Level of clearness is quite sub-standard and attention to details is poor. Reading through earlier views, hotel and its managements seems to have deteriorated over time
kamal057
Israel · Group of friends · March 2023
“Terrible experience”
+Terrible experience The staff are rude Unbelievably rude. The staff talks to guests like a warden No chance to get near by. For some reason, the boss started yelling at guests in order to make visitors evacuate the lobby for cleaning. I really encourage you not to visit this hotel.
ahmedsR2293WQ
Malawi · Group of friends · December 2019
“Good food”
+We were passing by and our guide stopped here for us to try local food. Good choice of variety incl veg options. We had the roast chicken n lamp, very nice...and top it up the complimentary wheat soup was nice
202tonv
Netherlands · Business trip · November 2019
“Comfortable hotel”
+Nice and comfortable hotel, spacy rooms and good food, very helpful and polite staff. Restaurant nearby from same owner, excellent meals and reasonable pricing. Good alternative for more expensive hotels in Bethlehem.
Nozamag86
United States · July 2019
“Best Hotel in Hebron”
+Stayed in Hebron for 2 nights for a wedding in Bethlehem. The hotel is very clean and tourist friendly. The receptionists are very kind and professional. The rooms are comfortable with air conditioning. The room comes with 2 bottles of water, coffee and tea. They do provide shampoo, conditioner, body wash and hand soap. They also have a hair dryer. Towels are not soft but not traveling to Hebron for luxury. The shower does leak onto the floor next to the toilet so we had a soaked towel on the floor for the entire stay. They provide complimentary Palestinian breakfast every morning (cheeses, dips, breads, spreads, coffee, tea and juices). We ordered 2 coffees while waiting for our taxi one day (10 shekels). It is a comfortable place to stay in between sight seeing and being out and about. About ten minute taxi to Old Hebron, 1 hour (depending on traffic) to Jerusalem. I suggest you negotiate taxi prices prior to agreeing to get into taxis to get from city to city.
pavlovsfrog
United Kingdom · Solo · April 2019
“Great rooms great service”
+This is a top notch hotel with lovely staff; the room was beautifully appointed in every way, very comfortable, and the staff were very helpful. Thus very good value for the price. There are a number of restaurants quite close, one of which is run by the same company as the hotel, and so I believe you are entitled to a discount (though it's not the cheapest place in the area). My only criticism is the location, as it's a good way from the old centre.
sakeenahtours
Business trip · March 2019
“A beautiful hotel with spacious rooms.”
+The service was great and all the staff are very friendly. Rooms are clean with plenty of space. Definitely going to book again. They have a superb lounge area with drink facilities. Located on the high street so close to all areas of interest.
AntJa2704
Germany · Business trip · February 2019
“Best hotel in Hebron”
+This is a ***Star house and probably the best hotel in town. What makes it lovable and enjoyable is the hospitality of its staff. They really work hard to make you feel comfortable and at home. We were on a business trip and spend two weeks there during January, a cold and windy period in Palestine, with even some snowfall. Compliments to Tamer, his brother Islam, Mohamed and finally the Managing Director Mahmun who were doing a wonderful job and made our stay there truly pleasant.