Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 56 reviews.
Gerardo
Mexico · Solo · September 2026
“Good place to relax and enjoy the view”
+The room and view
−To get to the place was not easy and was not easy to get to the main streets
William
United States · Couple · August 2026
“Excellent place for a weekend get away.”
+The size of the cabin provided ample space for us. The room was clean and comfortable. I want to give a shout out to Juan Carlos, he greeted us on arrival and made us feel welcomed. My wife and I have been to this property three previous times over the last few years and Juan Carlos remembers each time we were there. 7 Valles take care of this man.
−Nothing to add here, we enjoyed our stay.
Meghan
United States · Couple · July 2026
“Do not stay here!! Dangerous!!”
+Absolutely nothing.
−What should have been a relaxing getaway turned into one of the most stressful and scary travel experiences we’ve had. We arrived after being notified that our cabin was ready. A random man checked us in, showed us to our room, and we unpacked all of our belongings. Just as we were about to head out, someone came back and informed us that they had assigned us the wrong cabin and that we needed to move immediately because the actual guests were arriving. It was incredibly unsettling. We had already settled into what we believed was our private accommodation, only to find out it belonged to someone else. That kind of mistake made us lose confidence in the property’s ability to manage something as basic as check-in. Rather than fully owning the error, the staff tried to explain it away instead of recognizing how disruptive it was. By that point, we no longer felt comfortable staying there and decided we wanted to leave.They even blamed us saying we arrived early. We arrived because we got a message on the Booking.com portal that our room was ready. We were instructed to contact Booking.com and were told the property would approve our cancellation and issue a full refund. Trusting that
Meghan
United States · Couple · July 2026
“Scammed!”
+We did not end up staying because there was a mix up with the room. They made us move, we asked if we could get a refund instead. We have IN WRITING they would give us a refund, then refused it so we were scammed.
−We left this property feeling stressed, uncomfortable, and honestly a little shaken. We arrived excited to start our vacation after receiving confirmation that our room was ready. We were shown to a cabin, unpacked everything, settled in, and were about to leave for lunch when staff suddenly returned and told us we were in the wrong cabin. We were told we needed to pack up immediately because another group was arriving for “our” room. Imagine unpacking all of your belongings into a private cabin only to find out you’ve been placed in someone else’s reservation. It was embarrassing, stressful, and made us question how a mistake like that could happen in the first place. Instead of taking full responsibility, the staff tried to make it sound like it was partly our fault. There was very little empathy for the fact that they had completely derailed the first day of our trip. At that point, we no longer felt comfortable staying there. If something as basic as assigning guests to the correct room could go so wrong, we had very little confidence in how the rest of our stay would be handled. We decided the best option was to leave. The property told us to contact Booking.com and assured us
Jaime eleazar
United States · Family · May 2026
“Awesome!”
+Everything was great! One of the highlights was their free breakfast it was awesome! The staff was really helpful from 7valles. They gave us early check and late check out for free! Will definitely return!
−WiFi was low. Not the best connection but hey you are tying to get away,
Gutierrez
United States · Family · April 2026
+Excellent views and very spacious place
alberto
Mexico · Group of friends · October 2026
“Hermoso lugar e instalaciones apacible y confortable”
+La atención de la chica de rece`cion a pesar de no tener oficna , estuvo ayenta a nuestra llegada e hizo entrega anticipada de la habitacion
−El restaurante muy bonito y buena atención , peeero nos hizo daño parece ser estaba en malas condiciones los alimento estuvimos enfermos 3 dias con infeccion estomacal severa, arruinandonos el resto de nuestras vacaciones
Teresa Jissel
Mexico · Couple · October 2026
+Excelente lugar, la atención de Angelica Excelente, el lugar muy limpio y hermoso.
−Teníamos desayunos incluidos y por nuestros tiempos no pudimos ir a ninguno 😢
Lizeth
Mexico · Family · July 2026
“EXCELENTE DEFINITIVAMENTE REGRESARIA”
+EL DESAYUNO LO OFRECEN EN EL RESTAURANTE DEL VIÑEDO DON TOMAS, LAS INSTALACIONES SON PRECIOSAS, EL DESAYUNO EXCELENTE Y LA ATENCION DEL PERSONAL DE LO MEJOR, ES UN PLUS DE ESTA ESTANCIA
Lizbeth
United States · Group of friends · June 2026
“Excelente. 100% reconendada.”
+Everything was great! Altamente recomendada la estadía en 7 Valles! Superó por muchísimo las expectativas que teníamos mi familia y yo. Cabaña muy moderna, bien equipada, CÓMODA y con muy buen espacio. El patio de atrás contaba con área de asador, mesa y área de fogata (de gas). El espacio, tanto de adentro como afuera, era perfecto. De la misma manera, las cabañas tienen buena cantidad de distancia entre ellas así que no estás escuchando a tus vecinos. . Personal muy atento a WhatsApp y muy servicial. Si hay señal (para los que no se quieren desconectar totalmente 🤭). No tengo ni una sola queja o sugerencia. Definitivamente volveremos pronto!
−No aplica.