Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 101 reviews.
+Mohamed was a good host and good communication and was very helpful. We did not get the apartment that we had reserved, he did put us in a different building. But our rooms did not have a view, which was why I booked it in the first place. In Egypt things are just run alittle different. Always check prices, everyone is trying to get as much money out of you as possible.
Varaporn Jenny
January 2025
“AVOID FILTHY ROOMS, DISHONEST MANAGEMENT”
+This was, without question, the worst hotel experience I’ve ever had. The room was a nightmare,thick layers of dust coated every surface, the carpet was torn and stained, and the overwhelming stench of cat urine made it unbearable to stay. The toilet was filthy, and despite the listing claiming there was a kitchen, there wasn’t one. The balcony? A dirty, grimy mess. And the Wi-Fi? Completely useless,constantly dropping and slower than dial-up. When I brought these unacceptable conditions to management, he acted clueless, claiming he had no idea about the state of the room and even had the audacity to thank me for pointing it out. Really? How can management not know the condition of his own property? The dishonesty was obvious. When I asked for a refund, he passed the responsibility to Hotels.com. But when Hotels.com contacted him, he suddenly changed their story,claiming he wasn’t the “right person” to process refunds and outright denying ever discussing the matter with me. This isn’t just poor management; it’s a calculated scam. They know exactly what they’re doing: taking money, providing unlivable, filthy conditions, and then hiding behind excuses and lies when confronted. Save
+They were great. It took us a few minutes to find it at night since it’s under construction. The staff worked as more of a guest house and they were amazing.
Verified traveler
March 2024
“Just another 1 star hotel with fake reviews”
+Just another 1 star hotel disguised as a 4 star hotel. The pictures in the listing are not a fair representation of what you are getting. If the listing images matched the hotel room, I would leave 5 stars.... But the thing is, tourists get cheated and scammed so much in this country, they just want a small safe haven to rest and re-charge. It's honestly that simple. It's not rocket science. I say this because this is a hospitality business. My expectation would be low for things like: a butcher, a supermarket etc etc, but this is a hotel providing a service for tourists. But to be honest, NOBODY seems to do that, unless you stay at an American hotel chain and pay astronomical prices. The TV didn't work. The antenna had been pulled out of the box. The windows didn't close properly, so the mosquitos kept flying in and attacking us in the night. Bed was dirty. Room didnt match website images. The double room has cats in there, so i was sneezing a lot. The twin room was ok, but it meant i had to sleep seperate from my partner. The microwave and cooker was broken in the communal area. Communal area smells of cat pee. Stray cats and dogs come in here in the night and sleep here. Drain s
“Excellent”
+Family run hotel/b&b where everyone is incredibly welcoming and helpful, much better than staying in a soulless chain hotel. The room is a stones throw from the entrance to the pyramids, and the view from room incredible. Hotel is able to arrange trip and tours guides, in our case arranging our tour for the next morning when arriving at 9pm. Oh and again the view!
+The hosts are the super host. We 20 people stayed there only for their excellent service. The hotel quality is not very our standard, but Farouq and his team took good care of us.
Lei
Family · December 2023
+This hotel cheated its guest. Played bait and switch. Stay away from it. The worst experience I ever had.
Rajib
Family · December 2023
+The friendliness of the owner Mohamed and the staff.They were extremely helpful. The rooms could do with an internal upgrade.
“Excellent service”
+The inn is great for the area, but condition could use a boost. My husband slipped in the bathroom when stepped out of the tub. Bedroom floor has some kind of thown-on carpet with edges sticking up. Don't know why they use those dark carpet to cover beautiful tiles. Neighborhood was noisy all night long. We could hear the car, the horse/camel galloping up and down on the street, the men argument in arabic.. Seems like the area never sleep. Staffs are all friendly and super supportive, though you have to let them know what you need; It could be the culture.. Great thanks to Ibrahim.
+Lovely views of the pyramids...room was good for what you pay...had no hot water for the second day ... Wifi was average....but overall nice little hotel..