Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 15 reviews.
Jennifer
Switzerland · Family · August 2025
“Challenging with the climb.”
+The apt itself was nicely appointed: clean and comfortable, well furnished and had a great view.
−There was no shower gel and hand soap in the washroom. The property owner needs to declare that the property is accessible only through a huge number of stairs and not 2 flights of stairs as indicated to me by the owner after the booking was made. I have a problem with my ankle and climbing after an accident i had a few years ago and would have preferred not to have to go through this huge climb. The view is spectacular and the apt is lovely and clean but this should be declared up front and not after the booking was made. The climb is definitely not two flights of stairs!!! This placed a severe damper on my experience.
Subha
Thailand · Couple · July 2025
+View was fantastic
−It's nor easy to reach the apt., so many steps to climb. If you have luggage not easy at all.
Devi
United Kingdom · Family · June 2025
“Very good”
Ian
United Kingdom · Group of friends · April 2025
“Beautiful apartment with far reaching views of Zermatt”
+Excellent view in a very comfortable property which, if you are fit and healthy, I would highly recommend.
−For our group the steps were no problem, but if you are immobile, at cardiac risk, or injured - do not choose this property.
Just
Cyprus · Family · April 2025
“Beautiful apartment, central, clean, well equipped. The owner is fantastic. Highly recommended!”
+The apartment is very central, with a short walk to the train station, the high street, several supermarkets, and the Zermatt-Sunnegga ski lift. Life in all of Zermatt was severely disrupted while we were there. Heavy snowfall and avalanches caused a power cut, and closure of rail lines, roads, supermarkets, restaurants, walking trails and ski lifts for two out of the four days we were there. Nevertheless, we very much enjoyed the apartment, and the owner and the caretaker were both fantastically helpful, and they kept us up-to-date on when services would be re-opened. The owner even treated us to a fantastic meal at Le Chalet da Guiseppe, when it re-opened.
−There are a lot of stairs to climb up to the apartment. There was much snowfall while we were there, and although the caretaker was very good at clearing snow, the stairs were icy in the mornings, although that ice quickly disappeared when the sun reached the valley floor.
Mariana
Romania · Group of friends · August 2024
“Exceptional”
+Spacious, well equipped apartment with an amazing view. Close to the train station.
Heather
United States · Group of friends · July 2024
“Absolutely would stay again!!!”
+Perfect space for 4 people, great view & very responsive host.
−So you are prepared, there are many stairs to get to the flat. It’s a great way to walk off the amazing cheese fondue we had at Pollux.
Darragh
Switzerland · Group of friends · March 2024
“Exceptional”
Gina
United States · Group of friends · March 2024
“Exceptional”
Ann
United States · Group of friends · January 2024
“Amazing views of Zermatt and convenient walking distance to everything”
+The view is incredible and the layout of the apartment is comfortable for our group.
−It should be noted by future guests that there are a lot of stairs to get up here. We liked it as it was more exercise but some people may not prefer that.