Reviews from guests who stayed at this hotel, shared by our hotel supplier.
Dzeneta
Bosnia & Herzegovina · Solo · October 2026
6.0+Good location, comfortable bed.
−Door locks were difficult to use, and the shower head was not working properly. Also wifi password could have been written somewhere.
Kymbali
New Zealand · Couple · July 2026
1.0“Disgusting. Do not stay here.”
+Nothing. Properly was horrific and nothing like advertised. We left immediately. We are still trying to get a refund from booking.com and the property. Do not stay here.
−Everything. You walked in and the dampness and mold hits you. The property is dirty and mold and damp everywhere. There were no towels. The facially is very unsecure and anyone can walk in.
Nermin
Bosnia & Herzegovina · Solo · June 2026
7.0+The location is central, near to the central bus station and only a 15 minute walk to city centre. It’s spacious, comfortable and quiet. The owner Mia was ultra helpful about the times of check in and leaving my luggage after check out if needed.
−No elevator, it’s on the last floor (4th or 5th) Bedding and towels were clean - but bathroom, kettle and some kitchen utensils could use more care.
Jakub
United Kingdom · Solo · June 2026
6.0“Well-located with good amenities, but the split mattress and cigarette smoke are real drawbacks”
+Great location with plenty of nice cafés nearby. Worth noting it's on the 5th floor with no lift, which doubles as your daily cardio, personally I didn't mind it. I'd recommend "ChiaCups Shop & Coffee Bar" for excellent coffee, and you can also pick up some lovely handmade cups there. "Monocycle" is another nearby option, though the service was a bit disorganised during my visit. The small kitchen covers the basics if you feel like cooking, and there's a washing machine with a built-in dryer in a shared area, laundry detergent was even provided.
−A few things worth knowing before booking. There's a smoking area directly in front of the flat's window, and cigarette smoke regularly drifted inside whenever other guests smoked, given that there are two other flats in the building, each with multiple guests, this was a recurring issue, especially at night if you want fresh air and don't smoke. Sound insulation is also quite poor, which affects comfort noticeably. The biggest issue for me was the bed: the frame is double-sized, but it has two separate single mattresses that split apart overnight, leaving you in an uncomfortable gap, particularly frustrating if you're taller or broader than average. Replacing these should be a priority.
Marie Noëlle
France · Couple · September 2026
7.0“À améliorer”
+L’emplacement proche des stations de tramway et du centre ville à pieds ( 15 min ) Appartement spacieux
−5 étages Propreté douteuse Pression douche
carine
France · Solo · September 2026
8.0“Très pratique mais manque de soin”
+Contact très efficace avec le propriétaire, bon emplacement dans la ville, appartement fonctionnel pour un court séjour
−Les draps étaient très propres mais le sol et la salle de bain n'ont pas été nettoyés correctement, il restait des miettes aussi sur le plan de travail. Odeur de renfermé dans la cage d'escaliers, même si le propriétaire n'y est pour rien. Certains meubles sont assez vétustes. C'est dommage car l'appartement dispose de grandes qualités, mais il n'est pas assez soigné
Filipa
Portugal · Solo · August 2026
7.0+Boa localização
−5° andar sem elevador e sugeria melhoria na limpeza
Launay
France · Couple · August 2026
3.0“Insalubre”
−Le logement était dans un état honteux ! Le ménage n’est pas fait, l’aspirateur n’avait pas du tout été passé, le brosse des toilettes était dégoûtante. C’est irrespectueux de nous accueillir dans une telle saleté. La clim ne fonctionnait pas. L’évier était bouché. Tout était sale !
stacey
Belgium · Solo · August 2026
3.0“Geen aanrader”
+Locatie
−Vies! Moet dringend grondig gepoetst worden. We zijn terug vertrokken. Jammer
Haruya
Japan · Couple · June 2026
10.0“A cozy apartment to experience local life in Zagreb.”
+It felt as if we were staying at a friend's home. There were certainly a few things that could use some renovation, but if we thought of it as a friend's apartment, they were things we could easily accept. Although we did not meet our host, Mia, in person, her hospitality was clearly felt through the thoughtful amenities she had prepared. Since the apartment is on the top floor, the view from the windows was also very nice. For us, who wanted to experience everyday life in Zagreb, this apartment was the perfect choice.
−As mentioned in the listing, the apartment is on the 5th floor with no elevator (the 6th floor by Japanese standards). The shower pressure is a little weak, and since there is no shower curtain, the bathroom floor gets wet every time you take a shower. However, considering the price, we didn't think these were major issues. If you're looking for a perfect room with every convenience, Hotel Dubrovnik would probably be a better choice.