Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 46 reviews.
Aikaterini
Greece · Couple · December 2025
“Avoid this place!”
−Very bad experience, avoid this place! It’s very obvious that the same company/guy manages several different apartments and the one we were given had nothing to do with the photos on Booking. The apartment was extremely dirty, had no view at all, and basic things like toilet paper were missing. The sheets and blanket were dirty, and there were ants in the bathroom. Communication was also horrible. The person managing the apartment was irresponsible and barely available. We sent several messages asking if we could leave our luggage after check-out. We couldn’t find him and when he answered the phone he didn’t know anything. Only after insisting multiple times, he finally confirmed we could leave the bags. But a few hours later, the doorman tried to enter our apartment before the agreed time, clearly unaware of any arrangement. He also did not speak English, making everything more stressful. On top of that, another guy working with them constantly tried to sell us transportation and overpriced tours. He literally knocked on our door multiple times and kept sending messages , it was constant spam and extremely annoying. Definitely not recommended.
Eduardo
Spain · Couple · December 2025
“Bad experience”
+I should have known from the get go this wasn't going to be a great stay. I specifically asked the owner/manager/whoever was behind booking.com contact number to send me the link with the exact location and we told him we would be there within 10 minutes. If you don't know, Luxor is known for touts, scammers and harassment in general (also for wonderful temples, food and people, let's not forget, but I digress). After waiting for over 20 minutes in this side street, fending for ourselves and trying to stay sane amongst crowds of people offering accommodation, presents, help, horse rides, taxi rides, pony rides...finally someone turned up. Asmeh showed us to the apartment. The apartment was nothing like we saw in booking.com. Certainly there were no views to the Nile but admittedly it was a good apartment so took it and we booked one more night, so we didn't have to move (travelling with a 3 year old and a 7 year old involved moving as little as possible). When we decided to stay a third night I specifically asked the aforementioned person to confirm availability and he told me to book online to make sure we had. And so we did. Only to be told halfway through the day we had to move
−I should have known from the get go this wasn't going to be a great stay. I specifically asked the owner/manager/whoever was behind booking.com contact number to send me the link with the exact location and we told him we would be there within 10 minutes. If you don't know, Luxor is known for touts, scammers and harassment in general (also for wonderful temples, food and people, let's not forget, but I digress). After waiting for over 20 minutes in this side street, fending for ourselves and trying to stay sane amongst crowds of people offering accommodation, presents, help, horse rides, taxi rides, pony rides...finally someone turned up. Asmeh showed us to the apartment. The apartment was nothing like we saw in booking.com. Certainly there were no views to the Nile but admittedly it was a good apartment so took it and we booked one more night, so we didn't have to move (travelling with a 3 year old and a 7 year old involved moving as little as possible). When we decided to stay a third night I specifically asked the aforementioned person to confirm availability and he told me to book online to make sure we had. And so we did. Only to be told halfway through the day we had to move
Ellie
Hong Kong SAR China · Group of friends · November 2025
+Convenient location - near the river promenade and the Luxor Temple. There is a nice restaurant called Kabagi nearby, also can walk to a good-sized supermarket within 15 mins. Clean and spacious apartment. Very friendly and helpful landlady. Overall great value for money.
−No lift, but manageable as the apartment is only on the 2nd floor.
Ning
United States · Couple · November 2025
“Would not stay in there again”
+It’s spacious
−I booked a two bedroom apartment but we got a one bedroom apartment. One guy who said he is the manager came in to claim he is manager for the property and asked for money. It’s a very bad experience for us.
matthew
United States · Couple · November 2025
+Big apartment with a glimpse of the river. Horseman very nice and helpful.
−Kitchen was very poorly equipped. The stove in poor condition, but we never tried to cook. Location is not good. Although close to the river, it is on a busy street and there are no small stores close by for little things. Restraunts are far away. The apartment is run down in need of rennovation.
Ryan
Singapore · Group of friends · November 2025
“We liked everything ♥️”
+a very nice hotel, very friendly staff
Miloje
Slovenia · Family · November 2025
“Great hospitality”
+The hosts have fulfilled everything I asked for. Thank you very much to the owner, and driver.
Jia-hao
Taiwan · Family · November 2025
“Location”
+My sincere thanks to the staff, the most professional!
Guest reviews
Türkiye · Solo · November 2025
−I said my arrival time, nobody was there, no one answered calls, i knock the door, nobody show up. I had to go find new hotel at 4am. Thanks for all of this experience.
Montineri
Italy · Couple · November 2025
“Non lo consiglierei a nessuno, a parte la guida niente andava bene.”
+L'unico aspetto positivo era la nostra guida Mahmoud che ci ha permesso di prenotare un giro in mongolfiera andato alla perfezione.
−L'appartamento assegnatoci non era quello prenotato, i letti erano 2 piccoli separati e non uno grande. Era tutto sporco e non in sicurezza per quanto riguarda l'impianto elettrico, la caldaia funzionava male come anche wifi e condizionatore. C'erano impronte di scarpe sulla tavoletta del wc, non avevamo una tappetino per il bagno, la doccia aveva sabbia e capelli dentro, ci hanno fornito solo 2 asciugamani e due bustine monodose di shampoo per 3 notti e neanche una di bagnoschiuma. Abbiamo fatto presente al gestore che l'appartamento non era quello prenotato e inizialmente al telefono ci ha detto che ce l'avrebbe cambiato mentre su booking ha poi scritto che non era così e che ci aveva dato quello per cui avevamo pagato. La strada in cui si trova la struttura è un vicolo cieco che non dà molta sicurezza.