Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 31 reviews.
Courtney
Australia · Group of friends · July 2026
“perfect for what we needed”
+Was up for work. Chalet was perfect for what we needed. loved being cross from the beach.
−NA
Clare
Australia · Family · July 2026
“Dirty! Not fit for kids.”
+The place was dirty, had not had a really clean in a long while. There was a cockroach infestation. The bathroom fan was not working. The back security door did not lock. Wifi did also not work.
−The place was dirty, had not had a really clean in a long while. There was a cockroach infestation. The bathroom fan was not working. The back security door did not lock. Wifi did also not work
Georgina
Singapore · Solo · June 2026
+The environment is fine. The car can park on the lawn which is quite spacious.
−Though the kitchen is quite well equipped, the utensils are dirty. The oven is not also working. There's a tiny cockroach appeared out of nowhere when we were cooking our dinner. The double bedroom doesn't have a door, only curtain. Hence, no privacy. I got beaten by a bed bug too. Unlike the front door which curtains are installed for the glass doors, there's no curtain for the glass back door. The bathroom door doesn't install with lock.
Kathleen
Australia · Solo · May 2026
+The location and the ability for 3 people to stay in 1 apartment. It was a good price.
−It was cold. The heater not working effectively. Need more blankets on beds as we were cold. The tea and coffee was empty. Found a cockroach on kitchen floor.The beds need top sheets and should be made. Internet but thats out of their control
Ayah
Australia · Family · May 2026
“The property was not presented in a clean or properly maintained condition, with multiple cleanliness and maintenance is”
+Nothing.
−We expected the property to be presented in a clean and safe condition, so the issues we experienced were quite disappointing and impacted our comfort throughout the stay. There were several concerns, including a mouldy mattress, stained and unclean linen and towels, as well as issues with the stovetop power. Most of these were discovered late at night after we had already settled in, making it impractical to have them addressed at the time. With all due respect, I believe these issues should have been identified prior to check-in if the property had been properly inspected and cleaned. While I appreciate the mattress being removed once raised, there were still multiple other concerns that affected our overall experience. I would appreciate if this matter could please be reviewed and whether compensation or a partial refund can be considered.
Victoria
Australia · Family · April 2026
“Great location but basic accomodation”
+Location was a winner Coffee shop next door and open at 6am
−Needs a deep clean Cleaner sheets/towels Repairs. Extractor fan and rangehood not working. Internet connection for TV was not working
Jeremy
Australia · Solo · April 2026
“Will never stay here again”
+Location
−Where do you start? Mould on the beds, floors absolutely disgusting and also you couldn’t even shower as the drain didn’t work.
Mike
Australia · Group of friends · January 2026
“Pleasant stay”
+Good location near beach and next to cafe Cleanliness was ok Shared barbecue facility / area was really nice to utilise with plenty of seating and tables
−Few maintenance issues, tap in kitchen faulty, have to press a certain way to work Screen doors at front don’t lock Stove does not light, you need your own lighter so it makes it bit hard if you don’t have one There was a fry pan from last occupants that was not cleaned and no scourers provided to clean it Shaded barbecue facility Benchtops and not been cleaned in days quite a bit of dust and salt buildup, the barbecue was clean on the inside
Trudi
Australia · Family · December 2025
“Lovely place to stay, we hope to come back again again soon!”
+Location was great! Easy access to the lock box, very comfortable stay right next door to a cafe which was handy. The shower head was huge so the kids loved that! All the kitchen amenities were there for us to use, pots, pan, cutlery etc, microwave, kettle and a full size fridge which was great, comfy couch and beds - just like a home away from home!
−The kitchen sink taps are a bit loose, probably in need of tightening them up a little so its easier to turn the taps on and off, we got caught off guard with those lol. Couldn't get the gas stove top to work / the ignition didn't seem to give a spark to be able to light it. I didn't have matches or a lighter so couldn't test this but I'm sure its perfectly fine, could have been an operator error :-) This gave us a chance to support the local cafe business next door, it was delicious!
Chris
Australia · Group of friends · September 2025
“Never again.”
+I didn't like anything. They said there was a seaview, you had to go for a walk to take in the sea view.
−The property was not clean, the floors with filthy and they actually asked us to seep and mop them. The shower was disgusting.