Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 21 reviews.
Anna
United States · Couple · August 2026
“Beautiful apartment, beware of address, not the most comfy”
+We loved the location close to the lake and has a grocery store and coffee shop in the building, we loved the size of the apartment, the cleanliness of the apartment, the balcony space, elevator and storage space within the apartment. It was also beautiful inside and had all the appliances, pots, pans, etc., we needed to make meals like we would at home.
−The address they give you isn't the address of the property, it goes to an abandoned building. The driver dropped us off at the correct address, but we second guessed it because it wasn't the address we recieved. Just map it to WIN Herastrau and you will be fine, do not put in the address they send you on booking. We spent about an hour lugging our suitcases up and down the streets in the heat until we finally got back to where we started. The lockbox was hard to find. It was also on a fence with 10+ lockboxes, all unmarked, all looking exactly the same. I had to try the code on every one in order to find one that would open. The apartment had a weird internal smell that got stronger as the original cleaning fluid smells wore off. The mosquitos were really bad so we couldn't air it out. The bed wasn't comfortable, so we slept on the couch. The hosts were very responsive up until we booked, after we got there, they didn't respond again to any questions we had. The neighbors upstairs had a child running, stomping and banging loudly above us for hours daily up until late at night.
George-Alexandru
Germany · Family · June 2026
“Overall good experience in a nice location”
+Overall a good experience
−Some things need more attention, Appartment was not entirely clean, we found a few things broken.
Bhavisha
United Kingdom · Group of friends · June 2025
“Superb”
+Beautiful set up and very clean
−Found the key box very difficult to find with the instructions
Claudya
Switzerland · Couple · April 2025
“Needs improvement and more care”
+The location was great, the complex has a restaurant, a coffee shop, beauty salon, pharmacy and minimarket. Also, only 10 min walk you can find lots of brunch places, lunch, pastry shops, beauty salons and also dinner places by the Herastrau lake. That helped a lot for our needs, everything is in a walking distance and the area is one of the best in Bucharest.
−I rated 7 for my stay due to cleanliness in the apartment and attention to details. A lot of things in the apartment were damaged by previous rentals and noone cared to fix them meanwhile. The bed sheets and pillow cases were overused, torn and we even found stains on them. We reported this to the owner/company, they sent new bedsheets next day and left them by the door. Meanwhile we bought our own towels to be safe It was very dissapointing to get into a luxury apartment in one of the most expensive areas in Bucharest and find that noone cares to maintain the apartment in a good state. Such a pity, otherwise the location and facilities were really good.
Ana
Romania · Family · April 2025
“Exceptional”
Popescu
Romania · Couple · January 2025
“Very good”
+Good location
Anton
Romania · Family · January 2025
“Disappointing”
−didn't have access to the underground parking.... even though we paid to have parking for the 4 days, we didn't manage to benefit even though we talked personally with our host! the phone number of the administrator had to be entered and no one did this!!!!!
Denise
United Arab Emirates · Solo · October 2024
“Exceptional”
+Beautiful flat with everything you need.
−better curtains for night time as light comes inside very early in the morning
Beegone
Spain · Group of friends · August 2024
“Superb”
+Excellent location near the park. Very good facilities in the apartment. A lot of options to eat around not very far. Underground parking easily accessible.
−The building is still under construction a little. We only had one key which created small logistical problems. Lots of mosquitos in the area it is highly advisable to keep the windows closed and use the aircon instead.
Ana-maria
Romania · Business trip · July 2024
“Pleasant”