Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 20 reviews.
Bronwynne
South Africa · Group of friends · February 2025
“We did not stay at Waterfront Delight”
−We booked and received confirmation to stay at Waterfront Delight. Upon our arrival we were informed that they had double booked the accommodation, amongst lots of other excuses and moved us to other accommodation without our knowledge or consent. The other accommodation did not suit us. They were unable to assist us and we asked for our deposit back, which they paid. We found our own alternative accommodation.
marilene
South Africa · Family · January 2025
“Overall we were satisfied.”
−The cleaner had to clean under pressure the one rooms linen and pillow cases was not changes it was dirty as well as the mat in the bathroom. The property must maintain their ceiling fans it was a bit scary looks like its wants to fall out or place standing fans in the rooms it was very hot you have to get value for your money pricy places must exceed your expectations
Kelly
South Africa · Group of friends · July 2024
+The location was fabulous.
−We paid a really high cleaning fee and on arrival the place was super dusty and not clean - work had been done and we had to wash all the glasses and dishes before we used them. Not enough towels - and a few kitchen utensils were missing which made it hard to cook. The dishwasher wasn't working so we had to try figure out and ended up having to pull it out of where it was as it was off at the plug behind it. There was no hairdryer as stated on list. The wi-fi also didn't work - I made the owner aware of all these things and she didn't bother replying or even bringing us anything we needed. The Netflix just signed us out and then i had to wait for a code - which we only got 2 hours later.
Luyanda
South Africa · Family · April 2024
“We stayed because we had no choice we already paid”
+We booked for self catering
−Could've been better if the time we arrived atleast the guy we are liked to when we call him on our arrival he picked his call not to be assisted by Garden guy who still ask us the details. Could've been better or when you book place you expect clean apartment clean towels and clean bedding What we experienced was very frustrating When we report to the guy he promised to talk to the owner for compansation until to date he never came back.
Adrienn
United Kingdom · Group of friends · January 2024
+Easy communication and check in. The place comes with a private garage. The place is very comfortable and big. There is inverter for load shedding.
−The place didn't feel safe.
Kyle
South Africa · Group of friends · January 2024
“Not worth what I spent”
+Location
−Dirty, wifi went off, and the R850 cleaning cost was not included in the initial booking. There were ants all over the apartment
fatima
South Africa · Group of friends · January 2024
“Lovely central location within walking distance to the quay and other shops.”
+Location was excellent. very spacious and clean.
Shaista
South Africa · Family · July 2023
“Wouldn't stay here again.”
−Property takes a deposit. No effort made to refund deposit until I contacted them and had to ask for the deposit.
Karen LOMBARD
South Africa · Family · January 2023
“Overpriced, poorly maintained, dirty unit at a great location!”
+The location was great. Walking distance from Waterfront and restaurants. Unit was nice and spacious.
−Unit was dirty and unprepared on arrival. Braai not cleaned, dirty dishes in the cupboard, linen for the beds in the washing machine and rubbish bags from previous guest piled up next to the bin. Unit was poorly mainted. Broken kitchen mixer, broken rocking chair, a number of light bulbs were out. Reported on arrival but didn't hear another word from anyone.
Mindlin
Argentina · Family · February 2025
“Excelente relación precio / calidad”
+Ubicación y comodidades