Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 30 reviews.
Laetitia
France · Family · November 2025
8.0+Flat was confortable but many kitchen elements were dirty (knives, forks, pans and casseroles...) and also dusty. Otherwise we had a really good week-end in this flat. Hot enough and cosy.
Lucy
Australia · Family · September 2025
4.0“Good location, sweet little apartment, but desperately needs a refresh.”
+Good location, easy to find and get around. The apartment itself was quite sweet and the host was helpful enough.
−It was very run down unfortunately. The shower head was broken, the bath plug didn’t work. The kitchen sink didn’t have a plug (or a cloth to wash up). The blinds in the bedroom were broken. The bed was very uncomfortable. We had one roll of toilet paper, and one spoon. The toilet seat didn’t stay up on its own.
Holly
United States · Family · August 2025
10.0“Comfortable spacious accommodation at a great price for the festivals”
+Location is great for various bus routes both into and across the city centre and to the outskirts of Edinburgh. The apartment was much bigger than it looked in the photos. Very comfortable for 3 people for 4 nights. Easy check in and check out. Staff helpful with any queries via messages.
−It was further away from Leith Walk than I expected (about a 15 minute walk) but with buses every 5-10 minutes it didn't really matter
Neil
United Kingdom · Group of friends · August 2025
1.0“Very poor.not worth it would like a refund”
−No hot water. No central heating. Boiler was broken. Flat was dirty and grubby. Broken tiles in bathroom. Shower either scolded you or froze you. Needs replacing whole flat needs updating.
angie
Greece · Group of friends · August 2025
2.0+The neighborhood was interesting because of its parks and the waterway leading to Leith. It was convenient to reach bus stops to the centre. Other than that, there were no super markets or convenience stores within a short walking distance
−How difficult could it be for a place to be kept decently clean?? Packs of dust everywhere. I developed an allergic throat soreness from the dust the minute I entered the place. There were hairs around the bedroom furniture and I had to use my own antiseptic tissues to clean some spaces. The bed and mattress were really uncomfortable. Of bad quality and probably over-used. I wasn't expecting luxury. But I think cleanliness of a space we rent is the least standard we expect. Lastly, minor repairments can easily be done such as the broken tiles in the bathroom or the toilet lid which kept falling.
Federico
Italy · Group of friends · July 2025
1.0“Bad”
+The apartment is nice.
−The are no clear instructions on which door to open (an annoyed neighbour had to put a paper on his door asking to not knock because it's not the airbnb). The amount of email, survey, whatever they want is huge and stressfull, I'm not kidding if I say I had over 10 email of confirmation.. after the confirmation. Asking details over and over for whatever reason. I've been charged 80£ for cleaning fees, as I suppose the previous owner has been charged too. Since the astronomical amount of money asked I expect the place to be pristine, however: dust covering windows and all fhe border of the house (I'm allergic) hair in the sofa bed. Unwashed pans or kitchen utensils (and one pan with the Teflon ripped off in half). The bathroom door had some dirty spots behind it. Honestly I paid around 200 pounds for a single night to get an apartment in this conditions, I wouldn't recommend it to other people either for the price or the cleaning status or the amount of email you'll get to guarantee the booking.
John
United Kingdom · Couple · July 2025
2.0“Paid almost £600 for 4 nights, couldn’t wait to leave. Not a comfortable experience. Would not return”
+Didn’t have to share it with anyone Welcome box with milk and tea bags
−Not hot water, thankfully the shower is electric. Very old dirty ripped duvet definitely need new ones Need net curtains in the lounge had to keep the curtains shut Need curtains in the bedroom Need a shower mat, the shower glass is not fit for purpose, water goes on the floor, husband hurt his leg as he slipped Needs a deep clean Smell of damp Bed to small for a couple plus no room to move around the bed
Nikita
United Kingdom · Group of friends · June 2025
1.0“Reviews are MISLEADING. Was offered some raffle ticket in exchange of a good review.”
+Nothing unfortunately. The property is managed by some company and I think they tried providing service they could. But the flat is definitely in a condition that it needs a lot more of managing.
−It was a terrible experience unfortunately and not recommended at all. From the Misleading Location, Faulty Boiler to extremely useless WiFi, every small and big thing was a challenge in this stay. More details below: 1. The biggest issue was the BOILER NOT WORKING. It kept making weird noises and did not heat the water properly. My mom fell ill because of cold water (it is always so cold in Edinburgh) and this practically ruined our trip. 2. WIFI IS FAULTY. Always only had one bar on the network and for some weird reason my EE also gave up in the flat. Was difficult to even make WhatsApp calls which was super strange. 3. BEDDING PROVIDED WAS VERY OLD and the ancient blankets were half out of their cover. See photo. 4. Check in Time is 4 pm. I was a bit surprised when this was mentioned after the booking. I was also expected to check out at 10 am. That’s literally almost half a day gone. 5. I found the LOCATION MISLEADING. Not sure what is the norm but this flat is definitely at least 15 mins from Leith way. And I thought that is a lot of time for a small city like Edinburgh. 6. The flat is pretty old with the BATHROOM in a really bad shape, definitely needs RENOVATION. The TOILET
Ratna
Indonesia · Family · June 2025
8.0“Very good”
+Near the bus stop, clean bathroom, hommy
Marcin
United Kingdom · Group of friends · May 2025
5.0“Passable”