Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 13 reviews.
Sellathamby
Sri Lanka · Group of friends · September 2026
“We were totally disappointed . It was not worth for the price we paid.”
+Close to public transport and shops . Rooms are ok.
−It was not the property that was shown initially during the booking and the address was changed at the last minute. Kitchen utensils are not clean .
Alan
United Kingdom · Group of friends · March 2026
“Nightmare.”
+Nothing
−Everything This property we stayed in was a disgrace.
Mupatira
United Kingdom · Group of friends · July 2025
“My stay at the property was excellent very clean kitchen and a bigger bathroom”
+Very good and easy vehicle parking
Olataga
Australia · Group of friends · January 2025
“AVOID.”
+Had towels, wifi, smart tv, fold out couch, (mostly) working utensils and facilities, beds were decent, no complaints from neighbours
−The host was hard to get in touch with initially had to get hold of booking.com customer support to get a reply, thought we were actually getting scammed. The check-in process was a pain as well as we weren't given instructions until the day of, we were worried we weren't going to get in at all. They asked for a deposit into a separate bank account which we were sketchy about, would've been better to take from the card provided for the booking to avoid issues regarding scams. They continuously asked for ID before giving check-in instructions despite informing them we'd given it already. The nearest shops and train station is a 17min walk away which is a pain in the arse when you've got to do it every day in the freezing cold, obviously that was on us for choosing this listing but the location's terrible regardless. The house itself was borderline shithole. You can tell they invested the absolute minimum into this apartment but for the price you pay they're probably making bank out of it. Walk into the kitchen some of the cupboard drawers are broken, the frying pan looked like it was run over by a truck and picked out of the trash, couldn't fry shit in that pan without it sticking b
Tracy
United Kingdom · Couple · August 2024
“Not what we expected.”
+To be honest there was nothing I liked about property.
−Property had a hole in the glass panel of front door, no sky tv as leads had come away from the back, light bulbs needed changing. Back garden overgrown and broken down shed. Front garden had big household items thrown out into area close to drive. General upkeep of the property was terrible and we left early on Wednesday morning. Would not recommend to others unless serious changes are made.
Nur
United Kingdom · Group of friends · June 2024
“Good last minute option for us”
+We had to book this accommodation last minute as our initial one fell through. It was a busy weekend as had sold-out concerts back to back at Wembley. The booking was easily confirmed through Booking.com despite it being last minute. It comes with its own parking which is a bonus in London. The place was about 30 minutes drive to Wembley stadium, 45 minutes via public transport. A lot of reviews pointed out that they could not get their deposit back. I messaged them 2 days after our stay and I have received back our deposit within the agreed time of 7 days (I got it back in the 5th day post check out).
−The house’s walls are very thin, you can easily hear each other from different rooms and you can hear the neighbours’ conversation so it’s not very private. The house is near bus stops but is about 20 minutes walk from train stations or tube. The check-in process was a bit tedious. We had to sign an agreement with them and needed to upload ID for every guests. The deposit had to be transferred separately manually, they will charge you £20 processing fee if you use a credit card. Because of the other reviews making us concerned about losing our deposits, we took pictures and videos of when we arrived and before checking out, so if anything happens it can be disputed but it was a bit of a hassle.
S
United Kingdom · Group of friends · April 2024
“Staying at property was ok no problems occurred avoid booking because they do not return deposits”
+Very easy checkin service, at first communication was greats. Flat was clean.
−I didn’t like the fact after I booked to stay there they had an issue with the property so they switched us into a different place but it was done swiftly. Another issue I had is you pay a deposit before the stay and they say you receive it back within 7days it’s been over two weeks I left it in the same state I arrived in nothing was damaged. However their communication has changed they give slow replies if they even reply and keep saying we will sort this out by x day and don’t. They became very unprofessional after leaving.
Edge
United Kingdom · Couple · September 2023
“Good”
Fahad
Pakistan · Group of friends · September 2022
“Good”
+Everything was good, location, amenities and parking.
−Bathroom, shower wasn't fixed. I complained about it but no any response. Request for changing bedsheets and new towels are not free of cost, even price of staying was too high. Bulb of one room wasn't working.
Yinka
Nigeria · Family · July 2022
“agent was very unresponsive to issues noted and relayed to them. for such an expensive stay. disappointed”
+the location
−called the agent about pressing iron not working , cable tv not working..no action whatsoever was taken on either issues. Back garden was overgrown with weed and inaccessible from the Kithcen. the first floor landing disturbs with continuous creaking sounds