Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 103 reviews.
Paul
United Kingdom · Family · October 2026
“Good but..”
+Location,space
−Heating took 24 hours to heat the room with the sofas and tv. Two of the four kitchen chairs are broken. Main bedrooms mattresses worn out. Whole place would benefit from a really thorough clean.
Jannette
United Kingdom · Couple · October 2026
“Perfectly positioned . Lovely quirky property highly recommend.”
+So central you literally open the front door and you are right in the middle of things I had unfortunately broken my leg and with a stick managed to walk to York minster and the shambles !!
−The only thing was no downstairs loo but this wouldn’t have mattered normally ( without the broken leg !! ) I loved the quirkiness of the building it was perfect I want to come again with my son .
Robin
United Kingdom · Family · October 2026
“Wonky old cottage in great location”
+Great location, well-managed booking communication
−Bathroom and toilet could do with some work. Mouldy grouting and rotten windowsill etc., but overall property in good condition
Chesham
United Kingdom · Solo · October 2026
+Very comfortable, very nice and very convenient for local shops and being in the centre all attractions.
−Just a little maintenance, mould on waste pipes and sealant.
deborah
United Kingdom · Group of friends · September 2026
“Great location. Property needs some TLC”
+Great location just a few minutes to reach The shambles, plenty of bars, restaurants and cafes close by. Nice to have space to spend time socially with family as opposed to a hotel room. Kitchen facilities were good
−Communication on the day could have been better. Parking permit wasn’t available as was in use by cleaners prior to check in so had to find alternative parking at an additional cost. Parking in the zone once we had permit was several streets away so not as nearby as indicated. The bed in the second room was very hard and we ended up using the duvet to soften it however the spare linen in the wardrobe was dirty and stained. The window frames were in poor condition and in need of repair. The lounge ceiling had cracked and the paint was peeling and flaking. Walls were badly marked in places and the silicone in shower area was mouldy and black. As we were travelling with older family members the unevenness of stairs and floors was a little concerning. I had read this but was a little worse than expected. The cleaners had made the place smell fresh but there were discarded make up wipes under one bed so it hadn’t been thoroughly checked and cleaned prior to our check in at 4pm despite previous check out being done 6 hours earlier. The porch could do with lighting as it was difficult finding the lock and use the key safe as natural light faded Due to uneven floors in the cottage as well
Brett
Australia · Couple · August 2026
“Would definitely stay here again”
+Really central location, very clean and easy to access. So many cafes and restaurants on the same street as the cottage and it’s really quiet.
−The bed in the smaller bedroom is quite firm, but fine for a few nights.
Elizabeth
United Kingdom · Group of friends · August 2026
“Lovely”
+Location couldn’t be better. The garden area was really a bonus.
−It’s nit picking but I couldn’t open the bedroom window. The front door was heavy and sprung back.
Cynthia
United States · Family · July 2026
“Charming cottage in super location with modern amenities”
+The location was ideal - just a short walk to the Shambles, with a grocery, restaurant and pubs a few steps away. The cottage was charming, with quirky features such as sloped floors but nicely remodeled bathrooms and kitchen. Access to lovely back garden, as well.
−Nothing!
Annabel
United Kingdom · Solo · July 2026
+What a charming cottage, in a fantastic location, overlooking the River Fosse. We could walk to all the major attractions...the Minster, the dungeons and Jorvik Centre. The cottage itself is very quirky with uneven floors, crooked doors and windows. It was great to have the use of an outside space with the garden at the back. Lots of restaurants and bars nearby. Added bonus was the parking permit.
−N/A
Leann
United Kingdom · Solo · July 2026
+Amazing location. Central to everything