Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 82 reviews.
Pavel
Czechia · Solo · August 2026
“The low price at "booking.com" is counterweighted by many additonal payments via bank transfer.”
−The room/studio was stinky, and I could not use the fridge as the smell of anything left there was unbearable. There is no separate washbasin/washbowl, so you cannot wash your hands. Various additional payments, which have to be sent as a separate bank transfer, were not described on the booking.com page (although the owner claims that "all is described in sufficient detail"), nor in the initial message, so think before you book, if there is no possibility to cancel for free. And prepare to pay for the electricity bill, bank transfer (back for the deposit fee?), standard cleaning service after your stay, pillow and quilt (only towels and beddings are mentioned in the description),
Janjua
Norway · Group of friends · August 2026
+in this price accomodation is ok
−There is hidden charges for towel cleaning city tax and disinfection and also seperate charges for electricity around 30 euro per person, and also 100 euro wich refunded after departure
Kenneth
United Kingdom · Solo · March 2026
“Additional Mandatory Charges NOT in Listing”
+Vitalija refused my reservation because I refused to pay additional mandatory charges of €21 EUR. I am in the process of applying for a refund from Booking.com
−I paid €15 EUR for a room. Vitalija gave me an invoice for an additional €121 EUR! - listing mentions: damage deposit of €100 EUR, city tax of €1 EUR (okay) - listing does NOT mention additional mandatory charges: €10 EUR for sheets, €10 EUR for cleaning, €1 EUR for his bank charges - Booking.com told me NOT to pay the additional charges because the weren't in listing - Vitalija refused to revise the invoice - Vitalija threatened to report me to Latvian Immigration Services
Aryadas Syam Mohan
Latvia · Couple · March 2026
−Its too bad …they are scamers
Franciszek
Poland · Couple · February 2026
“I WAS SCAMMED. I STRONLY ADVISE AGAINST STAYING AT THIS PROPERTY!”
−I was asked to provide 100€ as a security deposit, which was supposed to cover any possible damage to the apartment. At no point in the reservation process, nor during communication with the owner, was it mentioned that the deposit is supposed to cover the costs of electricity. The amount I received back from the owner was not the full security deposit I was expecting (which was mentioned both on the listing and during our communication with the host), but an absurdly high electricity bill was collected, amounting to over 20% of the total price of our stay. We spent literally two evenings at the property and used energy only to warm up the room, which was very cold during winter. The communication with the host was terrible and unpleasant, and I received no proof of the situation. I have contacted Booking.com, but the issue remains unresolved. In addition, the price of the towels and sheets cost us 50% of the total price paid on Booking.com, which was 20 euros. If you are looking for a budget apartment in Riga, make sure to include all the additional costs, which make Vitalija apartments a terrible option.
Dana
Latvia · Solo · January 2026
“Difficult communication with owners, slow response.”
+quiet center no noise,proximity to transport
−The room is very cold, the temperature is 16.5, heat is only available near the radiator. Multi-tiered billing system for services, the exact cost of the service is not known until the end of the stay.
RomanTikka
Finland · Solo · September 2026
+Хорошее расположение , рядом с автостанцией и желдорвокзалом. Окна выходят во двор. Тихо
−Все было нормально.
Miroslav
Czechia · Solo · August 2026
+The owner is scammer. He owes me deposit. I sent him deposit 100€ and he didn't send me money back. Scammer
−The owner is scammer and thief!!! I send him deposit 100€ and he didn't send me money back. Scammer!
Hassan
Italy · Solo · July 2026
+Era solo un scam
Radosław
Poland · Solo · June 2026
“Pobyt skupiał się wokół nerwów związanych z kaucją i wymuszaniem dodatkowych opłat.”
+Lokalizacja dobra
−Obiekt nalicza dodatkowe opłaty za pościel, sprzątanie i media dodatkowe 20 euro, a za media za 2 noclegi wyszło ponad 6 euro, dodatkowo trzeba zapłacić kaucję 100 euro. Gdy rezerwacja jest już opłacona informują, że trzeba oprócz kaucji zapłacić dodatkowe opłaty, których nie było w umowie, a opłaty za media potrącają z kaucji. Dopiero interwencja w Booking pomogła odzyskać pieniądze. Biorąc pod uwagę łączną kwotę, którą chcieli pobrać, jest wiele innych lepszych obiektów w tej cenie. Kaucja służy wymuszaniu dodatkowych opłat, lokal jest stary i raczej odporny na zniszczenia, dużo lepsze obiekty nie pobierają żadnych kaucji. Gospodarz nie odpowiada na żadne pytania i zastrzeżenia, po prostu ignorują wiadomości, nie odbierają telefonów nawet od Booking i próbują iść w zaparte. Sprawa ostatecznie rozwiązana z pomocą Booking.