Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 115 reviews.
ELAINE
United Kingdom · Couple · October 2026
“Atrocious!”
+We don’t like leaving poor reviews, but we have no scruples in leaving a totally honest review of this awful place, in the hope others aren’t fooled as we were. The reviews for this place cannot be real! How anyone could call this Air B&B excellent is beyond us! Unfortunately, we were in such a rush to leave this place we didn’t take our own pictures. We booked for 7 nights in August and paid £685. Upon arrival were horrified to find the room was a small, converted garage size space below the main house that was tatty and uncompleted with building items strewn in the adjoining property. It really did resemble a mini building site with rubble, broken windows and old mannequins (odd?) strewn everywhere. It was old, tired and comprised of a very small bedroom with a window looking out into the area below the house (as shown in the website picture - but it was far from that clean) with no views at all, there was just one window looking out into the dirty courtyard. The room was small and cold, and the bed was tucked into the corner. Off the bedroom next to the bed was a small cupboard/storage sized room with a black shower curtain acting as a door. This was the En-Suite and I say En-su
−...grill/microwave, not even big enough for a pizza. The room had very little natural lighting so was very dark. The Air B&B owner was nice enough and showed us how to use the Hot Tub (an inflatable one outside in the corner under the overhang from the house - not very relaxing!) On our first morning we were awoken at approx. 6.30am by builders next door, who we could clearly hear chatting, cement mixers whirring, whistling and shouting. We spoke to them and they said they were there all weekend and the following Bank Holiday Monday - so much for a relaxing stay! We couldn’t stand being there and left after the first night! My partner paid another £900 to stay somewhere else at the last minute - with the state of the Air B&B and the builders, we just wanted to get out (our alternative accommodation was 2 hours away and was fantastic!). In summary, it was tiny, grubby and extremely basic. In all honesty it was worse than some old caravans we’ve seen! We asked for a refund and were continually promised a partial refund minus the owner’s fees and a 50% share of what was left, but despite continual requests, this was never paid back to us. This review is to warn people to examine the p
MARK
United Kingdom · Couple · September 2026
“Really relaxing”
+Really nice accommodation very cosy, we have stayed with Patricia twice before but at the retreat, so the Haven was a very nice surprise, location is ideal, easy to get to from M5, and ideal for visiting lots of locations, there is also a nice quiet walk around the harbour and if the tide is out you can walk on the shoreline alongside the rail tracks, the local pub is fantastic for a meal too
−Liked everything
Colin
United Kingdom · Couple · September 2026
“Ideal accommodation for 2, short walk to pub/restaurant.”
+Self Catering, location, owner, view, parking
Terry
United Kingdom · Solo · August 2026
−Bathroom curtain, for privacy think a door is needed.
Brenda
United Kingdom · Couple · August 2026
“Had a great week, so peaceful, will visit again”
+Lovely quaint little apartment, Kitchen was compact but had everything we needed. The host, Trish was amazing picked us up from the train station when we arrived as train station was a bit of a walk with cases and took us back when we were going home. Nothing was too much trouble for her. She left us a cream tea on arrival with extra biscuits and put an anniversary banner on the hot tub for us coming home after and anniversary meal which was a lovely touch, lovely lady. Views were lovely too
−N/A
Lucy
United Kingdom · Couple · July 2026
“Perfect”
+Parking Privacy Quiet Wonderful Hostess Wonderful
−NA
jonathan
United Kingdom · Couple · June 2026
“We were attending a concert at powderham near by very convenient, many thanks”
+Excellent view over the estuary
−N/A
Jack
United Kingdom · Solo · June 2026
“Great location, lovely host.”
+Hot tub and location were amazing!
−We liked it all.
Pauline
United Kingdom · Couple · June 2026
“Great for a short stay , would struggle if longer than a weekend. Host was lovely and left a nice welcome package.”
+Available
−Enclosed, no view from inside the property and lacked natural daylight
Clinton
United Kingdom · Couple · June 2026
“Happy couple of days away.”
+Well firstly Tricia is a lovely lady and goes above-what you would expect. It was really nice we got to meet her. The location is great if you want peace and quiet you have it, but then just round the area lots to do. The haven was so much better then we was expecting. We would definitely be intouch with Tricia when we know we going to be in the area again. Thank you for your lovely home from home 🏡
−There was nothing at all.