Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 18 reviews.
Brenton
Singapore · Family · October 2026
10.0“Perfect. Hope to be back again”
+Property was great with the hosts going above and beyond during our stay. Very nice place with great pool and yard for the kids.
Pedro
Singapore · Family · May 2026
9.0+We had an absolutely amazing stay at Villa Hele. The villa itself is beautiful, spacious, spotless, relaxing, and even better than the photos. Every detail was thoughtfully prepared, and it truly felt like a luxury home away from home. What made the experience even more special was the outstanding service from Carlos and his team. From the moment we arrived, they went above and beyond to make us feel welcome and taken care of. Their hospitality, responsiveness, and attention to detail were exceptional throughout our stay. A very special touch was when Carlos arranged a birthday cake for my son, which made his day unforgettable. It was such a thoughtful gesture and showed how much they genuinely care about their guests. We couldn’t have asked for a better experience and would highly recommend Villa Hele to anyone looking for a memorable and relaxing stay. Thank you again to Carlos and the entire team, we hope to come back soon!
Cecilia
United States · Solo · January 2026
10.0“Villa Hele and its host far exceeded our expectations!”
+Villa Hele, as well as Deksie (host) was amazing and exceeded all of my expectations! The property was very clean (with cleaners and pool maintenance coming daily) and had all of the amenities (including free wifi and bottled drinking water dispenser) needed during our stay. Villa Hele's location was perfect as it was located very close to the main drag in General Luna. Deksie went above and beyond as a host as she coordinated airport transportation and motorbike rentals as well as made on-point dining and entertainment recommendations.
−Although the bathrooms were beautiful, Villa Hele's bathrooms were open to the outdoors. Insects were able to enter the premises. We had to make sure the bathroom doors, as well as the bedroom doors, were closed to prevent the insects from getting into the bedrooms and main area of the villa. The Villa also did not have a TV.
Cominos
Australia · Group of friends · May 2025
8.0“Very good”
Karl
Norway · Group of friends · February 2025
10.0“Exceptional”
Justin
United States · Group of friends · July 2024
10.0“Exceptional”
Rachel
Australia · Family · January 2024
10.0“Picture perfect.”
+Well laid out and stylishly decorated. The pool and the view out to the water was sensational. The location was perfect and getting into town on a scooter was a breeze.
Juan
Spain · Couple · November 2023
1.0“Worst experience ever”
+The views and the villa are as in the pictures
−A pack of stray hounds permanently invade the garden day and night. They sleep in the couch during the night, barking and fighting against each other, so we were not able to sleep properly at all (and we usually sleep like a baby). They destroy the couch and defecated all around the porch every night - as you can see in the pictures. Obviusly, you won't be able to use this couch. The property did not warn us so the dogs basically ate the sandals we left outside (the owner promised to reimburse us and after leaving the house just did not returned our messages). Even worse, they have just started to build a new house in the adjacent plot (just door to door) so we had the noise of the works from 6am to 6pm, being unable to relax at the pool and the garden. We recommend to check with the owner whether the works have completely finished before booking, and the they have solved the stray dogs problem is under control, so you make sure your vacation is not ruined as it was our case
Mark
United States · Business trip · September 2023
10.0“Exceptional”
+Marta was very friendly and was always helpful every time we needed something.
−Stray dogs would sleep on the couch outside at night.
Valerie
Philippines · Family · August 2023
10.0“Our family enjoyed the place. Will recommend to our friends, who want to visit Siargao”
+The view is perfect. Situated near good restaurants. Fantastic architecture and interior design. The place is new. It’s perfect for family vacation.
−Insects :) better get yourself anti-insect lotion :)