Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 47 reviews.
IRFAN
United Kingdom · Family · August 2026
“Host needs to work on her communication skills. Housekeeper was 10/10 who made our stay as comfortable as possible.”
+The housekeeper turiya was amazing, she was very attentive, polite and helpful. She kept the villa nice and clean and also made us a nice breakfast. 10/10 for her.
−The fact that the host/owner lives in another country and was very slow in responding to our concerns. Firstly the pathway leading up to the villa was under construction which though I was informed of this, it was impossible for my elderly mother who was in a wheelchair to pass on. All of the showers were either broken (all the overheads were not working so had to use the side hoses) or had temperature issues, the bedroom door handle was broken, one of the rooms were unusable as it had a sewage smell. Also, the villa was not cleaned and ready for us at 2pm, this is of no fault of the housekeeper because it’s unfair for her to clean the whole place by herself. We informed the host of all of the above issues, she claimed to have sent a technician out to resolve all of them, I waited all day and they didn’t arrive. It’s a shame because if those issues were not there, it was actually a really nice looking villa.
Awo
Canada · Group of friends · July 2026
“AMAZING HOST , AMAZING VILLA would always stay here when coming to Marakesh”
+The Housekeeper was the NICEST , KINDEST SOUL I have ever met. She is the best. She never made us feel uncomfortable she was so kind and respectful and made us feel like home treated us like her own children. The house was kept so clean and amazing she is the best
−Nothing it was exceptional
Kyanna
Netherlands · Group of friends · July 2026
“Bad, no wifi, no tv, no communication”
+It was nice, but doors were broken of the rooms, main door got broken because it wasn’t good, and we had to pay for it. Called us unpleasant host, bery rude. Last day no electricity, hot no help and slept without airco in 43 degree celcius, when we called the host told me that she ks sleeping and did not hell with the case
−That the maids were the whole time in our house and that nonw of them can speak english, we couldn’t communicate
RUBEN
United Kingdom · Group of friends · May 2026
+Absolutely amazing stay from start to finish. The Villa was spotless, modern, and very comfortable. The staff were incredibly welcoming and always ready to help with anything we needed. The room was spacious, quiet, and had everything we needed for a relaxing stay. Breakfast was fresh and delicious with plenty of options. The location was also perfect, close to everything and very convenient. I would definitely stay here again and highly recommend this hotel to anyone looking for great service and excellent value. Djamila was lovely 🙏
Naofal
Sweden · Family · May 2026
“Nice place in the outskirt of the city”
+It's a really nice house with a lot of space. It's quiet and perfect for a family stay.
−I rented the place for the space and opportunity to have a private getaway with my mother and asked the landlord to not get disturbed by her personell until checkout time, 2 pm. A minor thing happened that wasn't appreciated but worth to mention as the communication don't seem to work well. I got confirmed from the landlord we wouldn't get disturbed and the morning after in the morning the pool cleaner entered the property unannounced around 10 am without saying hello or something, started to clean the pool. When I asked him if he didn't get information that there are guests renting the house he said he knew about it but thought we were sleeping and thought it was okay to just enter and do his job. I contacted the landlord that said she would talk to the staff and that she had informed them and shouldn't have entered. For me, paying full price for my privacy I really do expect to have my privacy. Did I get compensated? No, instead I got a rude message back showing me that this landlord will not be my choice next time me or anyone I know come back to Marrakech.
Chloe
United Kingdom · Group of friends · April 2026
“Loved our stay and the pool was amazing!”
+The cleaning staff and chef were amazing!! So kind and always there to help!
−It’s a bit far away from everything! So you will need a car or get taxis everywhere. No local restaurants and the nearest shop is about 40 minute walk round trip, but again not huge problem!
katy
United Kingdom · Group of friends · March 2026
“Excellent, we will return!”
+Large space, warm swimming pool, beautiful breakfast
−It is further out from what it says on booking.com
Adam
France · Group of friends · October 2026
+Belle piscine, emplacement au top ! Les dames sont adorables. Rapport qualité prix incroyable.
−Rien à redire
Véronique
France · Group of friends · October 2026
“C’est une belle arnaque sur le descriptif !”
+Pas grand chose puisque la villa n’est pas du tout située comme indiqué dans le descriptif. Et après avoir fait 10 km de plus la maison était inaccessible... Arnaque ou mensonge ?
−Le descriptif de l’annonce qui vous dit que vous serez placé à moins de 2 km de la place est faux. Vous serez au final à plus de 10 km. L'adresse indiquée sur Booking est fausse. De plus, une fois arrivés, nous nous sommes rendus compte que la maison était inaccessible car bloquée par des travaux. Les propriétaires sont de mauvaises fois car ils ont joué la surprise alors que les travaux sont là depuis plusieurs semaines. Le chemin d'accès est donc impraticable. Et pas de connexion Wifi puisque les travaux l'ont coupé. Nous avons donc dû trouver un logement en urgence ailleurs.
JAMELAT
Netherlands · Solo · August 2026
+Zie klacht
−Zie klacht