Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 100 reviews.
“Nice but never stay here. It’s a pain to get to”
+The room was nice. Nothing special. Hard bed(which I like) very nice view from my room of the ocean. Now here are the downfalls, which for these reasons I would not stay here again or recommend anyone to stay there. The hotel is far from the port, which means you need to take a water taxi which is about 30 min away. It’s not a comfortable ride and at night it’s very difficult and expensive to get one back from town(cause there is nothing around the hotel so you will be heading into town) which will require you to take another water taxi. At night it cost me 2000BHT to take a water taxi back to the hotel. Next problem the amount of stairs you have to take when getting to your room is a lot. Good luck if you have an injury or are an older person. The hotel has no beach. Just a pool. So to use a beach you need to leave the property. Wasn’t a bad hotel but would never stay here or tell anyone to stay here. Stay at a hotel close to the pier in town. There are so many. It’s way more convenient. This place was just such A hassle to get to and from too.
“Meget slidt og alt for dyrt”
+Jeg elsker stedet fred og ro Fantastisk udsigt fra husen Morgenmaden er ikke noget at prale af Har aldrigt oplevet noget så dårligt Og mangel på samme Det som alt er gået i stå Det trænge virkligt meget til en kærlig hånd Så slidt Ærligt det er ikke pengene vær Alt for dyrt til hvad man får Billederne er nok 10 år gamle og der er ikke rørt en finger siden
Verified traveler
January 2024
“So lousy it made me laugh”
+Quite honestly, this was the most disappointing hotel stay I have ever had. Without even having high expectations, I was extremely let down by the experience. With that said, the staff were great, and did try their best, but the whole place is just completely worn, there are screws loose in the wooden floor by the pool (don’t let your kids run around), aged rooms, tired bathrooms, no bar open even though it said there was, and so forth. If you do decide to stay here - PLEASE go to the village next to it. It has some great(!) restaurants and great bars, which Villa 360 barely communicates to you. It is possible to walk back and forth, regardless of the tide. All in all, my advice is to temporarily close the hotel, upgrade and improve it, and you’ll have a quality hotel.
“Just dreadful - 2 star hotel”
+Positive - the room was nice and the view was spectacular. The staff are friendly. Negatives - the whole hotel is run down into disrepair. You have to walk across sharp rocks to get from the boat to the hotel. If you want to go out at night, you have to climb over rocks - I slipped and sliced my foot open. The breakfast is dire, with hardly any options in a run down hall. The pool has three loungers that are falling apart - you have to go back to the breakfast room to get towels. There isn’t anywhere to get drinks or food in the day that we saw. All of the guests were super down about their stay. It might have been 4 star a decade ago, but it’s not even 2 stars in my opinion. I do not recommend this hotel to anyone - absolute dive.
Verified traveler
August 2023
“Hotel descuidado sin mantenimiento.”
+Hotel totalmente descuidado. Sin servicios
+Great hotel and great service. They could have informed us better about the daily shuttle schedule and practises. Also it was a bit dissapointing the spa and massage services were unavailable. Overall the stay was excellent, really enjoyed the peaceful enviroment and staff was excellent.
Verified traveler
March 2020
+We absolutely loved how secluded this property was! Though it was a bit of a hike up to the villas, the staff were extremely accommodating in providing motor transport to and from the villas. We also loved seeing all the wildlife around the property and being just steps away from the crystal clear waters at the base of the property! The food at the restaurant was great and we loved that week could get a mix of Thai and western food there! The staff was friendly and helpful and we would definitely recommend this resort to anyone traveling to Phi Phi!
“优美舒适的度假酒店”
+这是一个明智的选择，虽然没有沙滩但是房间舒适美丽，工作人员热情礼貌，房间天天都打扫的非常干净，房间里还给准备了免费的冷饮和小零食，特别舒服，唯一提醒大家的是两点，第一不要选择包餐，从价格上来说单点更值啊……第二房间的一次性白色拖鞋是不能拿走的，本来想带到飞机穿，结果被告知要150泰铢，这两点注意下就好了，总体说酒店是非常优美适合度假的，我想有机会我还会选择它
Verified traveler
January 2020
+Beautiful views...stairs are issue but the staff offers to cart you up and down as many times as you need...food was very good and staff was extremely accomodating
Verified traveler
January 2020
+Beautiful views, remote location and has the best snorkeling island tour booked with the hotel. Location very remote and not near any shops or restaurants.