Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 10 reviews.
Emily
United Kingdom · Couple · July 2025
“Sneaky extra costs”
+Good sized apartment.
−I wouldn’t recommend booking this apartment and I definitely wouldn’t stay here again- they charged us €80 for having an evening flight (arriving in Florence after 10pm) - even though they could’ve arranged to leave the apartment keys in a key box. We’d already had a difficult journey (which they knew about as we kept them up to date throughout the evening), to then arrive and find we needed to pay €80 for arriving “late”, and another €64 city tax which we weren’t told about previously! Alongside this there was no toilet roll provided (only one roll for two people for 7 days :/), no hand wash in the bathroom, and only two random tea bags.
Glazounov
Canada · Couple · June 2025
“Nice appartment in calm area”
+We liked that is was in a calm area. The reception was great.
−The bed was hard so a bit rough for 3 nights. The floor could have been cleaned in a better way. We usually dont walk with shoes in houses but we had to wear socks as the floor weren’t to the expected level if cleanliness. The small balcony isn’t usable unless you clean the area.
+Room was equipped with minimal amenities and the cleanliness was not up to my standard. The location was good and communication was also prompt.
Melina
Family · November 2024
+I have good and bad opinions about this apartment. Its conditions are perfect, clean, and the check in is excellent. I will say we couldn't sleep well because the mattress is VERY thin. You can feel all of the bed springs and considering how much walking you do in Florence you’d think at least the bed would be comfy. My daughter and I had to sleep on the couch on the first floor. The last night we asked them for the taxi phone number and got no reply. The next morning when we had to leave, there was NO ELECTRICITY!!!!! at 6 am!!! We woke up with no heating so we were cold the whole night and without light we couldn't shower and pack our bags in peace. That ruined our stay. We sent them a message and they never answered us. They already took their money so they no longer cared, therefore I don't recommend this place. There are many more in the area.
France
Canada · Business trip · October 2024
“We really enjoyed our stay in Florence!”
+Great location; close to train station & historic centre Spacious Good kitchen size and fair amount of pots/pans Lots of storage for clothing & luggage’s Washing machine and drying rack were a great asset!
−No shower real hot water (just warm) Toilet was running after flushing (had to adjust the knob every type to stop the water from running. While the bed on the loft is cute, going to the bathroom requires going down a set of very (noisy) squeaky stairs at night.
Laura
Canada · Solo · September 2024
“Overall, great property & ideal location for a solo traveler wanting to be nearby the city center!”
+It was the prime location that I liked best!
−N/A
Karina
Argentina · Group of friends · October 2025
“Excelente”
+La ubicación excelente cerca de todo los puntos de interés y a su vez un sitio tranquilo. El departamento tenía todo lo necesario desde cafetera a lavarropas. Tuvimos un inconveniente por una confusión en el día de salida y pudimos quedarnos un día más haciendo el pago correspondiente sin ningún inconveniente y con la mejor predisposición.
−Solo habría que agregar un enchufe en la cocina, nada más.
Isabel
Spain · Couple · September 2025
+La ubicación, la limpieza y había utensilios de cocina y lavadora.
−Nos cobraron nada más llegar por tasas de la comunidad y por retrasarnos cuando habíamos avisado con bastantes días de antelación y no nos lo comunicaron hasta dos días antes de llegar cuando ya no podíamos cancelarlo. Olía a gas cuando cocinábamos o al ducharnos, avisamos al propietario y nos dijo que lo miraría.