Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 20 reviews.
CEFrey
Solo · October 2024
“Peaceful Piece of Paradise”
+Perfect choice to stay. Apartment is comfortable, always serviced and clean. Loved overlooking the pool areas and backdrop. Full privacy. Special thanks to Utopia reception staff, Sonni and the lovely ladies, exceptionally helpful and great customer service!
junebiswas
Couple · July 2024
“Lovely”
+Our stay at Utopia Naiharn was fantastic. Rooms are beautifully done up, spacious and have high ceiling. The location near the beach and the hotel facilities were excellent. We enjoyed our time in the pool. I also highly recommend dining at Unique on the 7th floor.
+The property is made up of 3 blocks. Each block has a swimming pool at ground level and one on the roof. None of the pool areas had adequate sunbeds or umbrellas, one in each area, so I complained and they didn't do anything about it. They show pool bars in their advertising but these are closed because they do not have a licence. There are communal buildings next to the pools but these are locked with a notice saying closed for refurbishment. No work is going on there at all. They advertise a Japanese restaurant on the top of one building, but this is closed and empty. There are no telephones in the rooms so you cannot contact reception. There are water features in each pool area, like cascading waterfalls etc but these did not work.
+Duplex room, cooking facilities limited, good fridge, seating uncomfortable , TV no youtube or Netflix, bed comfortable, bathroom nice but no where to put toiletries. 15 min walk to main area with shops and resteraunts, 20 mins to nice beach. Limited sunbeds and umbrellas by pool. Staff excellent and friendly.
DW08
Couple · January 2024
“Not worth the money.”
+No one about to help us in with the cases when we arrived.Waited 10mins to be checked in while the 1 receptionist dealt with a complaint so eventually I asked if anyone else could check us in. Room was nice but with the aircon blowing outside we could not go out on the balcony and no chairs outside. The rooftop pool was nice but only 1 sunbed and 4 beanbags (weird] Breakfast was not till 10.30am
+Will stay there again
+Lacks on amenities such as a toaster in room with a kitchenette/microwave containers/balcony, furniture/poolside furniture, apart from that nice room, nice hotel
178guillaumee
October 2022
“Nice place to live!”
+Utopia Naiharn is definitely a great place to live. The area is really quiet and you can enjoy a nice gym and pool. The location is perfect, close to the beach and bars/restaurants. Also 5 stars for the super staff - Always smiling, friendly, and willing to help as best as they can.. Prang does a super cleaning, friendly, and helpful :) Joe is simply the nicest person I ever seen! Always here to help and make sure we are having a good time at Utopia :) I highly recommend this place.
“A True Yorkshire Review”
+Simply perfect. Lovely rooms. Fab shower. Nice breakfast. But the winner was the rooftop infinity pool. A little piece of heaven. A bit of a walk (ten mins) from the main road to Rawai but well worth it. The hotel is still being added on to and I am sure will continue to be a big success
barameem14
Group of friends · January 2022
“Not confi”
+- breakfast always same things every day, should have more choices - Housekeeping good cleaning But there is no check before leaving the room, such as tissues, bath soap, toilet paper, cotton bud, drinking water, etc. Because I have to asked for those things every day - staff not really friendly but some of them they do a good job - swimming pool a bit dirty a lot of garbage around. - my second day I was asked for iron but they said it not available have to wait till noon and next day I asked for that again so it the same answer I get have to wait 2-3 hours but I already inform them that I have a meeting have to go soon but … I’m your hotel have only one iron? I've stayed in a 5 star 4 star hotel a lot also worked in 5 stay hotel and cruise ship I knew about service standards so if you want to show up your place as a hotel I think your staff really need to have service training. I choose your hotel coz I think it’s a nice hotel beautiful and the room look nice but service not wow.